Alla
Moscow, Moscow CityNationality
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Work experience
Turbomachinery Solution Commercial Operation Manager
Baker Hughes2019.10-2022.08(3 years)Lead overall operations regarding transactional market (spare parts, field service. repair). Supervisor for Russian office (#3 Commercial Operations) to ensure seamless working operations and daily coaching. Detected opportunities and prepare commercial proposals for whole range of BH/ Oil & Gas Service transaction activities. Formulated proposal strategy in connection with Sales Region Director and sales force. Responsible for proposal completeness and on-time proposal delivery according to customer requirements. Assessed and mitigated the impact of risk during project ITO phase (proposal preparation phase). Defined strategy on price, margin, and relevant ROI evaluation, including competitors/market analysis, supported by marketing team. Contributed to identify convertibility of quoted service and supply. Assume accountable for contracts commitment and approval during negotiation, supported by functions involved (Finance, Legal etc). Co-ordinated for responsiveness to customer during negotiations. Leading negotiation with Customers and Functions to ensure full compliance with contract commitments and commercial risk assessment.Services Commercial Operation Manager
GE Oil & Gas2016.03-2019.09(4 years)Responsible for all customer interface; business planning; market forecasting.Demonstrating leadership in communicating business goals, programs, and processes for an area or business segment.Supporting the assigned customer in sales activities and aiding the customer inidentifying new opportunities.Coordinating activities and providing leadership establishing individual sales strategies,obtaining appropriate approvals for pricing and delivery.Working with Marketing, developing project specific sales strategies for assigned customers.Making recommendations for continued growth.Leading Hand-Off for project execution phase (OTR – Order to Remittance).Sales
GE2011.06-2016.02(5 years)Created and led the daily operation of customer database (sales/service)Prepared quotations / contracts / treaties according to corporate compliance & integrity policiesIssued quotations, shipping documents, invoices, guarantee Quality completeness and Time responsivenessNegotiated with Customers and Functions to ensure full compliance with contract commitments and commercial risk assessmentLed Risk Assessment processes coordinating Bid Teams/Functions (Legal, Finance, Manufacturing, Technical Assistance, Sales Force) during contract preparation and relevant follow-upManaged logistics activity (import/export/repair) T&L, logistic & internal expenses tracking and reportsDistributed leads from business website to respective sales managers/dealersManaged demo stockLiaise with courier & freight companies for the import/ export/ internal transportation of equipment’s for seminars and exhibitionsPrepared contracts relevant to lease / full support.Working with all agencies with relevant translation (English to Russian and vice versa)/legal/governmentCooperated with marketing & communication dept. regarding advertising, seminars, exhibitions and road shows.Leader Manager of Export Sales Department
MASTER-VENT LIMITED2010.06-2011.06(a year)Commercial propositions, invoices, sale equipment’s for the Russian Federation and on the Export, expand customer base, participation in exhibitions, presentations; participations in negotiations with top officials of the company; business correspondence; control supplies. Conclusion and maintenance of foreign trade contracts (invoices, packing lists etc.); Documents preparation for the customs clearance; work with carrier company and customs brokers; tracking, record-keeping; control of mutual; correspondence and negotiations with foreign partners; technical documents translation (“from” and “to” English)Office Manager
Global Vent Ltd.2009.11-2010.06(8 months)Handled customer queries, correspondence, and phone requestsPlaced order for office supplies and office equipmentScheduled appointments with clients; maintained daily employee time sheetEfficiently handled key process and office management activitiesSupervised personnel and trained new hire on office practices; arranged business meetings and prepared meeting reports; business correspondence; hiring new employeesAccommodations and VISA support.
Educational experience
Institute of the World Civilizations (Moscow)
International Relations and Geopolitics bachelors degree
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