Work experience

• Financial Advisor

  vasebudoucnost.cz

  2023.01-Current

  (3 years)

  -Consulting people on insurance and mortgage issues. -Working B2B, directly with banks such as Raiffeisenbank, Česká Spořitelna, ČNB. -Сonsulting clients on investments, I help to choose the right goal.
• Customer Service Representative

  Jetworks

  2022.06-2023.07

  (a year)

  -Boosted customer satisfaction by quickly addressing and resolving complaints with food or service. -Worked closely with clients to resolve issues, track service progress, and provide timely updates.
• Customer Service Representative

  PayTack

  2020.10-2022.03

  (2 years)

  -Responded to customer inquiries regarding products and services, providing detailed information on related options and solutions. -Reported delays due to breakdowns, weather or traffic conditions or other emergencies. -Delivered superior customer service focused on quality and meeting customer needs.

Educational experience

• Psychiatry, Moscow State University, Moscow

  Psychology

  2020.09-Current

  (5 years)

  :)
• Kazakhstan International School, Astana

  high school

  2005.09-2016.05

  (11 years)

  :)

Languages

Certificates