• Liaise with Military & Veterans Program, International Center, Transfer Learning Communities, Graduate Student Life, and graduate programs to promote access and awareness of career resources to nontraditional students. • Collaborate with faculty, campus partners, and industry recruiters to provide career workshops to transfer students, veteran students, first-generation students, graduate students, and international students.• Provide one-on-one career counseling sessions and group workshops to facilitate students career development, with a focus on graduate students and nontraditional students.• Created Graduate Student 2-Year Plan to guide graduate students career development activities. This plan was incorporated as the core structure of Kroc Connect, the Joan B. Kroc Schools career readiness program for Peace & Justice Studies students. • Co-created and co-facilitated the annual International Student Career Panel, attended by 60+ international students.• Mentored and supervised the first Career Counseling graduate assistant; designed training activities and provided guidance according to the graduate assistants strengths and interests.• Screened, assessed, interviewed, and made hiring recommendations as a member of the hiring committee on multiple occasions.

• Provided personalized, student-learning centered career counseling to help students explore career interests, career options, and major selection.• Individualized job search and career development strategies for students and alumni of all ages and career levels.• Coached students on job search skills such as resume and cover letter writing, interviewing, networking, and job/internship search methods.• Interpreted results of Strong Interest Inventory and MBTI career assessments. • Collaborated with student organizations and faculty/staff members to present career workshops to students.• Coordinated annual career and graduate school fairs attended by 80+ graduate programs and employers.• Evaluated and selectively approved employer registrations and job postings.

• Provided career counseling to diverse student populations at a large urban public university.• Presented various career workshops to the university students.

• Provided career guidance to diverse student populations in a major research university. • Facilitated a focus group to research students’ perceptions about career services, and identified effective outreach strategies accordingly. • Created a “15-Express FAQ” visual training manual to facilitate the training of undergraduate peer advisors.

• Interviewed faculty/staff members from various academic departments, identified current internship challenges, and reported findings to shape future internship workshops.

• Programmed monthly cultural and educational events by coordinating with student organizations, faculty, and guest lecturers from diverse cultural backgrounds. • Designed informational brochures to promote awareness of Cross Cultural Center services and events. • Developed monthly program proposals with specific program goals, budget, and learning outcome evaluations. • Collaborated with faculty members to provide academic incentives to promote student participation in cultural and educational events, resulted in up to 200 attendants in monthly lecture series.

• Analyzed institutional research data, identified transfer students’ challenges, advocated for transfer students’ inclusion in the orientation program, and defined transfer students’ orientation outcomes. • As a member of Orientation Steering Committee, actively contributed inputs to the logistic planning of fall orientation (with 1000+ attendants). • Created and organized information binders to facilitate inter-departmental communication and correspondences.

• Supervised and delegated student staff with projects and daily merchandising responsibilities. • Motivated student staff members to excel on job responsibilities by building positive work relationships.

• Provided business-to-business technical support to established clients such as UFC and WWE. • Resolved technical issues by communicating and collaborating with personnel from technically and culturally diverse backgrounds. • Analyzed financial report data and investigated questionable data output.

• Revitalized a dysfunctional department by identifying key challenges, setting goals, and promoting positive workplace culture; resulted in an improvement of merchandising plan efficiency by 200% over a six-month period. • Interviewed, staffed, trained, and supervised 8 to 10 merchandising/customer service associates.