Assist prospective students seeking information about graduate programs and undergraduate programs, encourage and assist in their application completion, and complete internal review for admission into the desired program.Provide one-on-one advising to prospectives students to strategize which graduate and/or undergraduate programs that align with their career advancement goals.Create engaging communication plans that can be used by the enrollment teams to foster relationships with prospects throughout their application process.Collaborate with the enrollment team and campus partners to create effective recruitment strategies that generate new leads to achieve enrollment goals.Advocate for students throughout the admission and enrollment process to provide them with access to all resources to create a swift and effective matriculation into The Citadel.Manage and advocate for applicants for the Master of Arts in Military History program throughout the admission process and help to plan for efficient matriculation into the program.Responsible for timely and accurate processing of application and completion of internal file review.Collaborate with academic units who complete external file review to ensure they receive application documents and have access to resources to make accurate admission decisions which support their program’s enrollment goals.Present educational resources to prospective students and campus partners that provide educational information about The Graduate College’s programs and resources.Collaborate with the event coordinator to plan and execute recruitment events such as open house, virtual information sessions, and orientation.Develop and implement recruitment communication plans that increase prospective student engagement.Create engaging emails and print material using Salesforce Marketing Cloud that are distributed to all prospective and admitted students using HTML coding.

Served as the primary point person for admission in the Honors College and works to identify prospects, encourages their application, and reviews their application materials for merit scholarship eligibility and for admission to the College of Charleston’s Honors College. Collaborated with the Honors College, Division of Enrollment Planning, and Financial Aid to create the best possible results in recruiting and retaining new Honors College students each year that align with enrollment goals. Worked with leadership to create a recruitment travel schedule to key geographic areas to meet with prospective students to spur interest in attending the College of Charleston and the Honors College. Traveled to key geographic areas to meet with prospective students and their parents and college counselors to spur interest in the Honors College. Assisted prospective honors students seeking information about Honors College exclusive opportunities including but not limited to internships, mentoring cohorts, research positions, and honors exclusive student organization. Responsible for developing and implementing strategic enrollment and marketing plans to increase application completion, to increase yield among honors college admitted applicants, and shape a positive image of the Honors College. Ensured that all honors applicants successfully completed the application requirements and followed up with applicants as needed to ensure application completion. Recruited and hired a graduate assistant and two student interns that assist with the daily management on the Honors College Admissions under my direct supervision. Created and maintained statistical data entry and reporting using Salesforce and Banner and Ellucian Recruit CRM. Created training materials for admissions team to ensure effective honors application review. Managed the honors ambassador program which consisted of current honors college students who assisted with recruitment efforts.

Provide full administrative support to five attorneys including preparing trial materials and coordinating meetings. Collaborate with teammates to develop letter templates and other documents that can be used daily. Manage and maintain a caseload of 100 to 150 cases in a fast-paced, deadline-driven environment. Research, request, and create comprehensible medical record files for current and previous medical treatment. Collaborate with teammates to establish and maintain effective working relationships with clients and other providers. Create and manage the execution of settlement documents, contracts, disbursement sheets, and firm reimbursement.Manage multiple calendars, handle meeting set up/physical logistics, and conference call arrangements. Trained two legal assistants during a period of growth for the team.

Handled all mainline phone calls and assisted all patrons with the check-in process. Distributed incoming and outgoing mail and correspondence. Purchased and maintained office supply inventories according to the office budget. Assisted in the training of interns and other assistants during the transition phase of the programs within the office. Served as backup case manager opening and closing case files. Served as a file clerk, updating and reorganizing the filing in office storage and prepared aged cases for offsite storage.

Created daily educational and interactive activities to engage small groups, specifically 4th and 5th grade. Provided homework assistance and educational activities in the areas of math, English, and reading. Provided a safe and fun environment for participants. Collaborated with teachers and after school counselors to ensure the educational success of the students.

Developed an updated community service contact list for participants to use for community service completion. Attended and assisted with the planning and execution of weekly panels, one on one mentor meetings, etc. Worked with participants and their families to design a manageable plan to successfully complete the program.