• Advise potential and current students on enrollment, transferability and applicability of college credits, degree program options, requirements and providing information on university policies, procedures and rules• Processes application paperwork and ensure registration has been completed with all documents on file• Assist students in learning more about financial obligations and helping to identify available options to develop a personalized academic and finance plan• Provide effective communication with students via telephone, email and in person• Utilize critical thinking and problem solving skills to resolve student concerns/issues and assist in the student having a positive student experience• Work with employees in a positive environment and demonstrating personal and professional integrity• Helping students make an informed decision by providing ethical, accurate, timely and comprehensive enrollment and program options• Professional presentation skill and presenting in groups, both large and small• Conducting internal and external trainings and workshops• Managed remotely and able to work independently• Knowledgeable in military benefits and advising military students

• Collaborate with the marketing manager and assistance in meetings to review materials, events and discuss future marketing opportunities• Maintain and update the companies document library• Restock marketing materials and submitting orders with outside vendors• Inventory marketing materials and restock as needed• Maintain contracts with vendors

• Be knowledgeable and discuss member benefits and coverage of health care plans• Assist members with deductibles, co-pays and insurance payments• Provide customer services via email, phone and phone• Troubleshoot members questions regarding premiums, and billing and understanding various insurance paperwork and claims• Receiving and processing mail (ie, receipts, claims) sent in from members• Provide excellent communication skills both internally and externally