Technical Customer Engagement Lead at Emerson. As a Technical Customer Engagement Lead at Emerson, I bring over 16 years of engineering experience across gas analysis, control systems, and customer-centric project execution. My career has spanned roles from field maintenance and instrumentation engineering to leading complex projects across power generation, gas processing, and emissions monitoring environments. With deep expertise in Gas Chromatography, CEMS, Carbon Management, and control panel/system design, I’m passionate about bridging technical precision with real-world operational needs. My strengths lie in customer engagement, project delivery, and cross-functional coordination, having worked closely with clients and teams across the U.S. and internationally. Whether I’m collaborating on P&IDs, troubleshooting instrumentation, or leading acceptance testing and calibration efforts, I bring a hands-on, solution-oriented approach rooted in both technical knowledge and a strong commitment to customer satisfaction and quality. Known for resourcefulness and clarity in high-stakes environments, I continuously strive to elevate performance, share knowledge, and support global project success.