Work experience

• Pre-sales Engineer & Commissioning Support

  Venuetech LLC

  2023.01-Current

  (3 years)

  (2 years 6 months)
• Senior AV Consultant

  ProVision.ae

  2018.11-2022.12

  (4 years)

  (4 years 2 months) • Sales Leading & Backup Sales team. • Design, Develop Audio Video Systems. • Consulting for AV projects and choosing suitable products. • Applying AV knowledge and standards for creating AV system. • Technical reference for Clients. • Performed Multiple Operations Room for Gov Sector. • Approving AV design and BOQ for Clients. • Design Operations and Control Rooms. • Design LED video wall systems. • Negotiate with AV Suppliers. • Managing Customer Accounts and following up after-sales. • Develop and maintain relationships with key accounts. • Provide customers and potential customers with information about company products and services. • Maintain awareness of market (clients, competitors, suppliers) and use any relevant information. • Make presentations and meet with Clients. • Supervise Technical Team and Involved with AV installation. • Handling and making testing and commissioning. • Handling over 30 Gov Authorities. • Improved team efficiency by training and mentoring individuals through diligent team meetings and setting goals. • Consistently maintained time and budget targets through strategic leadership and communication. • Achieved high sales revenue with value-focused customer service approach. • Resolved customer queries through effective communication and providing step-by-step solution. • Maintained relevant qualifications for optimized training and development.
• ELV Technical Manager

  Advanced Integration Technologies

  2018.04-2018.10

  (7 months)

  • Permed and Managing Design, Projects, Sales, and Support teams. • Following up teams' tasks to ensure efficiency in process (From Design toimplementation and post-implementation). • Attending client meetings when required. • Ensuring that procurement is aligned with projects needs. • Maintaining remarkable support level and customers satisfaction. • Approving designs and BOQs. • Reporting to General Manager. • Technical reference in case required from different teams. • Attend site meetings, guide, and manage team members on site. • Executing change orders. • Ensuring timely delivery and installation of solutions. • Ensuring that site personnel follows company and site HSE policies. • Motivating team at all times to ensure highest delivery of potential. • Communicating with project stakeholders, team members, peers, and senior management smoothly. • Maintained excellent working knowledge of industry trends and offer impeccable support to end-users. • Raised productivity through strategic scheduling and effective time management. • Resolved customer queries through effective communication and providing step-by-step solution. • Improved team efficiency by training and mentoring individuals through diligent team meetings and setting goals. • Managed Over 40 Projects (Small,Medium,Large)
• AV Manager

  Nasma

  2016.10-2018.04

  (2 years)

  4 years 8 months (1 year 7 months) • Sales Leading & Assisting Complete AV solutions. • Back up sales team for Technical Details. • Achieving AV Dep sales Target. • Builds and Maintains customer relationships. • Manage business relationships with partners/vendors related to business line. • Recommend product or service enhancements to improve customer satisfaction and sales potential. • Contract Management, Documenting and implementing business process. • Ensure timely procurement and delivery of materials to job site by working with vendors. • Ensure team compliance with company's procedures, policies, and processes. • Ensuring all projects are delivered on time, within budget, within scope. • Team Management and team building, Motivate and encourage team. • Managing Customer Accounts and follow up after sales. • Performed and Manage and direct overall operations (Designing Stage &Implementation). • Plan, assign, coordinate, monitor and manage Technical Support team. • Handling tenders preparation, pricing, designing and submitting. • Involving in final negotiations. • Served Over 100 Customers (Gov,Corporate,Oil&Gas,Education)
• Sr.Audio Visual Pre-sales Engineer

  Muscat

  2013.09-2016.09

  (3 years)

  (3 years 1 month) • Analyzing End-user requirements and building best AV design. • Coordinate and communicate with suppliers and Clients to resolve Design issues. • Using Computer-aided software to develop AV designs (AutoCAD, MSVisio,Concept Draw,..) • Developing Design Layouts & Single Line Diagrams, Schematics, Elevations, Installation Details and schedules. • Managing and Supervising Site AV Installations. • Performed Multiple AV installation and Configurations. • AV Equipments Programming (CYVIZ,Crestron,Extron,Biamp,QSC,TOA,...) • Managing AV project and team resources. • Served Over 100 Customers (Gov,Corporate,Oil&Gas,Education)
• Network Engineer

  Zajil Int'l telecom

  2012.11-2013.08

  (10 months)

  • Technical Support for ISP Corporate Customers. • Troubleshooting Customer Complaints about Internet and Data Services. • Analyze, Configure and troubleshoot small,medium, and large size networks. • Solve Network problems of low, medium, and high complexity. • Opening & Following up trouble tickets & escalation. • Troubleshooting Network Connectivity problems (LAN and WAN) in daily operations. • Network Monitoring and Network Efficiency Analysis. • Manage over 100 calls daily. • Performed Multiple Routers configurations

Educational experience

• Yarmouk University

  Telecommunications Engineering

  2007.01-2012.01

  (5 years)
• Irbid High School

  2006.01-2007.01

  (a year)
• School of Emerging Technologies

  Installation (CTS-I)

Certificates