Taobao Store Manager
5~10K CNY/Per month
Full-time
1~3 years
Refresh at 3 years ago
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Shenzhen
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Job responsibilities
Update and manage the Design of the Taobao store.
• Research about upcoming promotions or special days. Create or edit content in advance to maximize efforts.
• Provide excellent customer service.
o Communicate with customers to answers questions about the products or brand.
o Follow up with current clients to ensure customer satisfaction.
o Fully understand the brand and company to provide the correct message.
• Meet monthly revenue goals, maximize profits.
• Manage all Taobao store operational and logistical operations.
• Work with the marketing team to promote the brands content on Taobao.
• Able to perform data analysis on the Taobao data then communicate with marketing team to help create a platform plan.
• Manage the stores product inventory. Help to package products and send to customers in timely manner.
Job Requirements
Qualifications:
• Proficient with a computer and the Taobao platform programing.
• At least 1 year experience in managing a Taobao store.
• Fluent in Mandarin, ability to communicate in English.
• Able to self-manage timelines to efficiently meet company goals.
• General understanding of online marketing.
• Experience in retail sales, the ability to close a sale with a customer.
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