We are recruiting German speaking customer support representatives at our Istanbul office! You will be responsible for helping players solve their problems and continuing to enjoy the game. Job responsibilities: 1. Responsible for daily customer support, answering game tickets, Facebook questions, and emails; 2. Assist players in solving technical problems in the game; 3. Record game issues and user feedback to solve online problems; 4. Follow Facebook and other social communities and collect feedback from players; 5. Proofread operational activities, game localization, and advertising proposals.

Job requirements 1. Good written and oral communication skills in German; 2. Love gaming, understand the player's psychology and habits; 3. Strong computer skills, able to operate multiple applications and platforms simultaneously; 4. Strong ability to solve problems/troubleshoot; 5. Proactive, creative, and motivated to improve and continuously learn; 6. Need to be able to work during non working hours; 7. Outgoing personality, with good teamwork spirit and ability to withstand pressure; 8. Achieve native language proficiency in German. 9. Enjoying games is the biggest advantage.