Front office Management Trainee
5~10K CNY/Per month
Full-time
Unlimited experience
Refresh at 3 years ago
43 Views
7 Apply
Shenzhen
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Job responsibilities
• Plan and co-ordinate the provision of friendly, efficient services to guests
• Schedule activities for guests
• Plan and co-ordinate all promotional activities targeting clients
• Trace relevant statistics about clientele
• Co-ordinate and supervise all activities for guests
• Assist with check-ins/check-outs of clients
• Greet Guests upon arrival
• Room Guests
• Cover guest relations desk
• Assist guests with airline bookings and reconfirmation’s
• Assist all departments in being receptive to the needs of guests
• Attend recreation activities when necessary
• Plan and conduct group and function rundown meetings
• Assist in any other duties when required by the Guest Relations Manager
• Assist with translations (information; guest directory; menus etc) as required
• Provide feedback from Guests to Front Office Manager for action
Job Requirements
• Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
• Able to read and write English
• Proficient in the use of Microsoft Office and Front Office System
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