Contact US recipients via phone, SMS, and email to confirm delivery details and preferences. Assist in resolving delivery-related exceptions and issues reported by recipients.

Excellent communication skills with the ability to complete tasks efficiently. Ability to adapt to a fast-paced work environment and collaborate effectively within a team. Strong willingness to learn and continuously improve work methods. Fluent in English (CET-6 or equivalent preferred; may be waived for exceptional candidates). Bachelor’s degree or above (may be waived for exceptional candidates). Willingness to work night shifts.