Customer Success Specialist (Expat) – Mandarin + Cantonese | Penang (Malaysia)RM4100 Basic + RM600 Housing + RM300 Language Allowance (Approx. 8,800 RMB Total Package)5-day work week (Rotational shifts) | Onsite – Penang | Start Date: 23 May 2026We are hiring Mandarin + Cantonese-speaking Customer Success Specialists (Expat – PRC candidates) to join a leading customer support operation in Penang, Malaysia.This is a strong relocation opportunity for candidates looking to build an international career in customer experience within a structured, high-performance environment.Key Responsibilities:Handle customer queries via phone, chat, and digital channelsSupport order management, delivery updates, and service requestsProvide clear, solution-focused customer supportEnsure accurate data entry into internal systemsMaintain high customer satisfaction and service quality standardsAdapt communication style to different customer needsLinkedIn: www.linkedin.com/in/dylan-a78965140

Requirements:Fluent in Mandarin + CantoneseB2 level English proficiencyDiploma or Bachelor's degree in any fieldMinimum 6 months customer service experience preferredFresh graduates welcome (Communication / English / related fields)Call centre experience is an advantage but not mandatory