Call Center Manager
10~15K CNY/Per month
Full-time
Unlimited experience
Refresh at 2 years ago
7 Views
2 Apply
Guangzhou
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Job responsibilities
As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore sales of fashion brand clothes.
Job Requirements
- Provide resort information including directions, activity schedules, and operation hours
- Handle guest room cleaning, maintenance and other needs like Lost & Found
- Provide services for daily operations including wakeup calls and fielding guest comments, concerns and emergencies
- Information handling and data analysis
- Ability to work in a very fast-paced environment and under heavy pressure
Willing to recite large amounts of information
- Can answer resort internal/ external calls continuously and communicate with other departments to fulfill guest requests
- Can resolve guest situations and challenges
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