Summary

Work experience

• Account Manager

  AV-CANADA

  2022.01-Current

  (5 years)
• Marketing & IT Manager

  First Incentive Travel Inc.

  2022.03-Current

  (5 years)
• Meetings Consultant & Planner

  Empower Meetings

  2020.12-2023.12

  (3 years)

  Strategic and administrative brain of the business. Ensuring we operate smoothly and efficiently (while having a blast) is my specialty. Work with our clients to create innovative and successful event strategies like they’ve never had before. Our main objective is to empower our clients to take risks, to advance their careers, to feel proud of their work, and to make a difference in their business through events.
• Product Experience Manager, AR

  Nextech AR Solutions

  2021.09-2021.12

  (4 months)
• Experience Strategist

  Nextech AR Solutions

  2020.07-2021.09

  (a year)

  Develop strategy for events and sponsorship for clients on our full service virtual platform. My role is to showcase new virtual experiences and elevate learning opportunities for attendees with strategic partnerships and event strategies. Pathway to Profitability creates customized sponsorship offerings for our clients with the goal of surpassing client's physical event sponsorship ROI through our virtual sponsorship offerings. P2P also provides strategic event planning support and expertise. ​ Increased Return on Investment (ROI) for Sponsors​ Increased Revenue for Event​ Increased Participation for Attendees Show less
• Conference Manager

  CIEE Council on International Educational Exchange

  2018.05-2020.04

  (2 years)

  Design, implement and execute the Global Internship Conference for 350+ international education professionals across the globe in various locations including Detroit (2018), Auckland (2019), Vancouver (2020), Cape Town (2021), Hawaii (2022) & Lisbon (2023). This also include assisting with the CIEE Annual Conference in Barcelona (2018), Brooklyn (2019), Seoul (2020) and San Diego (2021) Role & Accomplishments: - Oversee budget of $300,000 USD with international currencies - Achieved 96% Satisfaction Rating for 2019 Global Internship Conference in Auckland, New Zealand - Achieved 98% Satisfaction Rating for 2018 Global Internship Conference in Detroit, Michigan Show less
• Banquets

  Four Seasons Hotels and Resorts

  2017.11-2019.09

  (2 years)

  Set-up and tear-down 500+ Banquet Event Orders (BEO) to perfection according to instructions from internal departments including sales, catering, audio/visual and banquets. This role includes comprehending event execution strategies of weddings, galas, conferences and meetings. Mission: Deliver memorable experiences with extraordinary customer service to guests, clients and vendors in achieving service excellence at luxury five-star hotel
• Sales and Email Specialist

  Four Seasons Hotels and Resorts

  2018.01-2018.06

  (6 months)

  Make reservations according to guest needs and promote the amenities of 105+ luxury properties at Worldwide Reservations Office (WRO) with the highest degree of service Tasks: - Utilize Opera Reservation System (ORS) to coordinate reservations including group blocks, elite guests, negotiated company rates, special packages and wholesale bookings - Maintain and increase guest loyalty with personalization and recommendations for additional guest services such as business centres, spa, dining, celebrations and room service Show less
• Senior Orientation and Special Projects Lead for Student Life Programs

  Ryerson University

  2017.04-2017.10

  (7 months)

  In my leadership role, I demonstrated the capability of coordinating 200+ events through detailed logistics, negotiations and teamwork. As the Orientation Team lead, I took responsibility of supporting and inspiring my team members to accomplish admirable stakeholder relationships and successful execution of events. Role and Accomplishments: - Led, guided and supported the Orientation Team of 12 members in setting vision and reaching goals to plan Orientation Week for 2500+ students - Chair meetings with stakeholders to discuss the logistics of 200+ orientation events and increase attendance; evident with 25% increase of pre-registered students - Supervised and distributed content for orientation creative assets and graphics with RU Student Life to increase awareness of official hashtag and theme #RoadToRyerson Events: - 3 Day Concert Series, Family, Friends and Supporters Orientation, #ConsentComesFirst, Annual Guinness World Record, Invocation Ceremony for Incoming Students & Shinerama Show less
• Transition Events Assistant for Student Life Programs

  Ryerson University

  2016.09-2017.04

  (8 months)

  In my role as the Transition and Events Assistant, I was responsible for brainstorming, creating and executing programming for students on campus. These events and programs would support students while building community throughout the school year. Events included Movie Marathons, Fall Fest and Last Lecture. Role: - Assist with the planning of events on campus with logistics, processes, volunteer coordination and risk management techniques - Provide documentation on planning events including budget, event manual, objectives and floor plans - Create new and execute previous events that provide student engagement during the first 6 weeks of school, exams periods and graduating students Show less
• Orientation Events Assistant for Student Life Programs

  Ryerson University

  2016.04-2016.09

  (6 months)

  As an Orientation and Events Assistant, I was responsible for coordinating 10+ events with detailed planning for all aspects of the program. My accomplishments include executing food sponsorship for 2500+ students from Salad King, implementing a central app for information called Corq and successfully promoting the official hashtag #RoadToRyerson. - Planned 10+ events by executing event agendas, negotiating contracts and coordinating volunteer roles to create memorable experiences - Became a student ambassador that promotes Leadership at Ryerson through blogs, videos and webinars to impact the first year students experience and transition into Ryerson - Managed events budget of $20,000 - Worked with RUStudentLife to market events through social media platforms - Collaborated with various student groups, faculties and stakeholders to plan events by maintaining relationships through efficient communication via phone and email - Planned events such as Sports in the 6ix, Shinerama and the Guinness World Record Show less

Educational experience

• Ryerson University

  Bachelor of Commerce (B.Com.), Hospitality and Tourism Management with Minor in Finance
• Cornell University

  Revenue Management Certificate, Hospitality Administration/Management, 4.0

  Courses: - Introduction to Revenue Management - Forecasting and Availability Controls in Hotel Revenue Management - Pricing Strategy and Distribution Channels - Overbooking Practices and Group Management in Hotel Revenue Management - Non-Traditional Applications of Hotel Revenue Management