Work experience

• Senior Compensation Analyst

  Digital River Inc.

  2025.01-Current

  (6 months)

  • Oversee global payroll, benefits, and total rewards process with two contractors reporting to me • Conduct global market research and projection using regression and variance analysis for 8+ countries • Complete year-over-year pay range analysis using statistical methods (Z-Score, Standard Deviation, etc.) • Ensure company total rewards offerings remain competitive and comply with federal, state, and local regulations (e.g., FLSA, ERISA, COBRA, HIPAA) • Reconcile all payroll-related accounts and activities with accounting teams and approve the funding • Process payroll and benefits entries and notifications to appropriate vendors • Manage payroll processing, tax compliance, and reporting requirements • Prepare and process ad-hoc bonuses and/or off-cycle payrolls and manual checks in payroll system (ADP) • Manage annual open enrollment process for the U.S. employees • Research, analyze, and evaluate corporate benefit plans and programs globally, such as medical, dental, life/disability insurance, and pension/retirement • Conduct and perform regular audits to ensure compliance, such as withholding tax legislation, SOX compliance, Workers’ Compensation, and 401(K) plan audits
• Compensation and HR Analyst

  Digital River Inc.

  2022.10-2024.12

  (2 years)

  • Update annual compensation guideline to provide clarity for business leaders and HR Team • Perform turnover and vacancy forecast savings analysis for financial planning and analysis (FP&A) • Develop market-based pay structure and philosophy to support business goals and human capital plans • Conduct pay gap analysis across demographics and job levels to ensure internal equity and fairness • Manage annual merit process to ensure performance-driven decisions are made and budgets are met • Perform merit modeling and build merit matrices based on performance and market index • Manage corporate bonus program and calculate bonus payouts • Handle the monthly sales commission process and ensure accurate commission payments • Develop Commission Performance Dashboard using Power BI to improve efficiencies and track progress • Analyze commission plan results and maintain KPI reports to drive sales and marketing performance • Complete sales and marketing commission forecast and variance analysis in Essbase • Estimate commission accruals for month-end financial close processes
• Associate Compensation and HR Analyst

  Digital River Inc.

  2021.09-2022.09

  (a year)

  • Complete market data analysis and benchmark all company jobs globally in Payscale • Conduct compa-ratio and flight risk analyses to ensure employee salaries align with the pay philosophy • Participate in compensation surveys to collect and analyze benchmark to ensure external competitiveness • Partner closely with SAP team on projects and system enhancement requests • Complete compensation system set up for annual salary adjustment process in Cornerstone • Develop HR and Compensation dashboards using Power BI to aid annual human capital plans
• Senior HR Operations Specialist

  Digital River Inc.

  2020.02-2021.08

  (2 years)

  • Ensure any reporting to local government is submitted or provide the request to the appropriate department • Ensure global, regional, and country specific HR policies are implemented and applied consistently • Create, validate, and publish job descriptions in ServiceNow Knowledge Base • Make recommendations for enhancements on SAP HRIS system and daily process
• Senior HR Operations Specialist

  Digital River APAC LLC. Taiwan Branch

  2019.09-2020.02

  (6 months)

  • Maintain and update data on the HR Portal based on feedback from the HR team and employees • Support the Employee Engagement process from a data/systems readiness perspective • Assist with project coordination and implementation across HR
• HR Operations Specialist

  Digital River APAC LLC. Taiwan Branch

  2018.02-2019.08

  (2 years)

  • Manage Global HR Helpdesk by answering questions or directing to the appropriate person • Administer the file room by updating and maintaining the filing system • Assist onboarding and offboarding process in SAP HRIS system and new hire orientation • Enter in a timely manner and ensure accuracy of employee data in SAP, such as new hires, separations, etc.
• HR Staffing Sourcer and Data Analyst

  NVIDIA

  2016.11-2018.02

  (a year)

  • Develop creative recruiting channels to source top talents, such as GitHub, Stack Overflow, IEEE. • Call, Screen and Sell prospective candidates on taking the first step • Create and manage APAC talent pool for recruiters in Workday • Design a web crawler to explore talents in GitHub based on Python • Work with APAC Staffing team on various projects • Perform Industry analysis for talent mapping

Educational experience

• National Chung Cheng University

  Post-graduate Advanced Studies in Labor Relations

  2018.11-2019.12

  (a year)

  Subject: Human Resources Management, Labor Market Analysis, Employee Relations
• National Taiwan University of Science and Technology

  Bachelor of Business Administration

  2013.09-2017.06

  (4 years)

  Subject: Strategic Human Resources Management, Finance and Accounting, Organizational Behavior

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