Work experience

• Senior Sales Advisor

  Balibaris

  2025.01-Current

  (a year)

  1. Delivered tailored customer service and styling advice, contributing to a premium in-store experience aligned with Balibaris’ brand identity. 2. Increased monthly sales by 130% in my first month, through active listening, strong product knowledge, and a customer-centric approach. 3. Utilized tools such as Yoobic (store operations), Stuart (deliverycoordination), and Cegid (POS and inventory management) to ensure smooth daily operations. 4. Maintained high visual merchandising standards and supported the rollout of new collections. 5. Assisted in inventory management, deliveries, and floor organization, ensuring store efficiency and client satisfaction. 6. Fostered client loyalty by building authentic, long-term relationships with customers.
• Digital Marketing and Communication Assistant

  MARIE SIXTINE

  2024.07-2024.09

  (3 months)

  1. Digital Marketing Strategy: Developed and executed comprehensive digital marketing strategies to increase brand awareness and drive online sales. 2. Social Media Management: Managed and grew the company's presence on platforms like Instagram, Facebook, TIKTOK, and Pinterest, tailoring content to each platform's audience. 3. Content Creation: Created and curated engaging content, including fashion photography, videos, and blog posts, aligning with the brand’s voice and style. 4. Influencer Collaborations: Coordinated partnerships with fashion influencers to amplify brand reach and authenticity. 5. Analytics and Reporting: Analyzed digital marketing metrics and generated reports to measure the effectiveness of campaigns and inform strategy adjustments. 6. E-commerce Management: Assisted in the management of the company's e-commerce platform, optimizing the user experience and ensuring accurate product listings.
• Sales Representative

  WuKong Education

  2024.03-2024.08

  (6 months)

  1. Presented, promoted educational products/services by using solid arguments to existing and prospective customers. 2. Analysed customer needs and proposed suitable solutions. 3. Achieved and exceeded individual and collective sales targets. 4. Supported for administrative tasks and collected customer feedback to improve service.
• conseillere de vente

  maison laduree

  2024.04-2024.05

  (2 months)

  1. Reception and advice: I was able to receive, present and introduce the entire range of products with all the necessary knowledge according to LADURÉE's high-end standards 2. Managed the proper maintenance of stocks (restocking, display, receipt ofgoods, etc.) 3. Received payments and issued receipts, gift-wrapping packages and kept track of all cash and credit transactions. 4. Created a positive atmosphere; Participated in the integration of new employees
• Content Creator

  gleevibe.com

  2024.02-2024.04

  (3 months)

  1. Developed and implemented promotional campaigns to attract new customers. 2. Developed content strategies for social media platforms such as Alibaba, TikTok, Douyin, Xiaohongshu, and BiliBili. 3. Created compelling visuals to accompany written content. 4. Monitored analytics on a regular basis and adjusted strategy accordingly.
• Business Development Specialist

  HungryPanda Ltd 熊猫外卖

  2021.08-2022.01

  (6 months)

  1. Negotiated with the largest local restaurants and Asian supermarket chains and contracted yearly exclusive agreement. 2. Boosted company revenue by 30% during the first quarter of employment. 3. Expanded business base by 45%. built and managed 100+ restaurants by planning approaches and pitches. 4. Provided market intelligence and feedback to global and regional teams on the market, industry, and competitors’ developments. 5. Collaborated with marketing, delivery operation, accounting, and adverting departments on the creation of competitive concept proposals.
• Retail Sales Associate

  Macy's

  2021.06-2021.09

  (4 months)

  1. Connected customers, enhanced brand loyalty, and assisted membership credit card process. 2. Provided honest and confident feedback to customers about style and fit. 3. Promoted well-known international brands (Dior, Chanel, Lancôme...). 4. Assisted team members in handling POS, cash register, and labeling items.
• Administrative Officer

  Best Brains Learning Centers

  2021.02-2021.08

  (7 months)

  1. Successfully handled 30 kids at a time, managed 5 staff members to achieve and exceed daily operational goals. 2. Automated office operations, managed client correspondence, and initiated Marketing proposals. (Google Ads, interviews, Open House) 3. Modified customer service support system to reduce complaints by 15%.
• Sales and Marketing Specialist

  Millennium Events Management

  2021.01-2021.02

  (2 months)

  1. Greeted over 100 customers in a hour. 2. Presented our client's (Nestlé Waters) products in local whole sale market (Costco). 3. Increased brand visibility and made incredible impact on revenue. 4. Satisfied the clients and increased their customers base by roughly 83%.
• Public Relation and Marketing Commissioner

  Angeles

  2020.01-2020.12

  (a year)

  1. Established goals and planned activities to enhance ASI's reputation on campus (i.e. public relations campaign development). 2. Organized in-person student outreach opportunities (e.g. tabling, classroompresentations). 3. Maintained relationships with on-campus media outlets (e.g. Office ofCommunications and Public Affairs, University Times). 4. Created media content, edited ASI newsletter (e.g. Mailchimp), and run IG campaign (e.g. giveaways, story-telling, high-quality picture).
• Marketing Assistant

  Uhomes

  2020.03-2020.06

  (4 months)

  1. Built and managed WeChat groups. 2. Edited videos and blogs on WeChat's official account along with attending the live shows to share knowledge with the audience. 3. Worked on client outreach and handled client inquiries. 4. Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
• Marketing Assistant

  MeetBa Social Media Networking

  2019.07-2019.09

  (3 months)

  1. Directed preparation of marketing collateral, including descriptions, photographs and copy for print and digital needs. 2. Executed updated marketing plans to increase branding exposure, customer traffic, and sales.
• Vendor Assistant

  626 Night Market

  2017.07-2019.09

  (2 years)

  1. Vendor Support: Assisted vendors with setup, including booth arrangements, displays, and equipment setup. 2. Event Coordination: Assisted with crowd control and manage the flow of customers within vendor areas. 3. Customer Service: Answered questions from attendees and vendors regarding market layout, products, and event activities. 4. Inventory & Supply Management: Helped vendors to manage inventory levels during the event. 5. Health and Safety Compliance: Ensured vendors adhere to health and safety standards, including food handling and crowd management.
• Club Co-Founder/Vice President

  Pasadena City College

  2018.08-2019.02

  (7 months)

  1. Mission Statement: Bringing awareness of the ongoing Environmental issues, and make efforts to create a more sustainable campus environment. 2. Educated club members on environmental issues and led them in creating ideas to make the campus more sustainable towards zero waste. 3. Collaborated with various departments to identify operational challenges and made corrective actions. 4. Negotiated with the local restaurant owners for sponsorship.
• Marketing Intern

  Worldwide Equipment Sales

  2018.06-2018.08

  (3 months)

  1. Conducted research and development on existing and emerging products to highlight benefits and attract retention. 2. Measured and reported on marketing campaign performance, gained insights and compared results against goals to identify strengths and weaknesses. 3. Made promotional videos for the trucks with features in details, and managed the systems of emailing prospective clients (CRM).
• Associated Students, Incorporated at California State University, Los

Educational experience

• Excelia

  administration et gestion des affaires, general

  2024.09-2024.12

  (4 months)

Certificates