Conversion liaison between students, parents, sales/marketing team, admissions assistants in China branch offices, and universities;Providing professional education consultancy to students about Postgraduate (mainly) and Undergraduate applications;Be the main contact of 200+ students during the whole process of their application throughout the year, from application choice making to finally enrolment;

This job deals with UK university international admissions, including applications and post-application case follow-up. I work in the CRM & Admissions team and cooperate with the Consultancy Team for every case of application to maintain our applications quality and result. Main responsibilities:- checking and using applicant database to process the whole application flow, making sure the date input is correct and strictly according to the original documents;- filling application packages, including application forms, documents, personal statements, CVs, portfolios, and all other documents required by the institution.- develop team training programmes, e.g. document checklist, personal statement proofread checklist, etc.- coordination responsibilities and cross-department support, providing admissions knowledge to the Consultant Team and Marketing Team; briefing admissions policy updates to other teams.- other administrative responsibilities, including intern training, administrative documents and database updating, work procedure optimisation, tough case solutions, new service advice and development, and customer communication advice. Strong skills and experience:- attention to details, time management, goal-oriented work prioritising under tight deadlines, smooth teamwork communication;- cross-cultural awareness, familiarity with Chinese and British HE systems, and strong English-Chinese bilingual competence in speaking and formal writing;- case solution and customer communication skills;- efficient problem-solving regarding international students admissions, project planning and execution.Events planning experience:- Oct. 2014, Unifair, London (social media team leader & E-fair coordinator)

- Providing writing consultancy to customers who are Chinese students wanting to study in USA for university degrees;- Preparing training materials for junior consultants regarding case-dealing skills, customer communication skills, and in-depth knowledge about university programmes;- Solving tough cases;- Assisting the Manager to plan training sessions

- Promoted the Sino-USA cooperated SAP education project among Chinese university students;- Campus campaign advertising and organising, including contacting printers, liaising student representatives, negotiating cooperation details, reporting to VP, meeting potential partners;- Assisted in foreign trainer interview preparation;- Translated company documents from English to Chinese