Summary

Work experience

• Technical Support Engineer

  Neo4j

  2024.06-Current

  (2 years)
• Senior Technical Support Engineer

  New Relic, Inc.

  2020.03-2024.08

  (4 years)

  Primary focus in PHP, Python, Node.js, Ruby, Go, Java, .NET, Docker, AWS, Azure, GCP, Kubernetes
• Technical Support Engineer 3

  New Relic, Inc.

  2017.09-2020.03

  (3 years)
• Technical Support Engineer 2

  New Relic, Inc.

  2015.03-2017.09

  (3 years)

  Specialization in PHP, Ruby, Python and Node.js.
• Technical Engineer

  Symantec

  2012.01-2015.02

  (3 years)

  Specialization in Microsoft Exchange, MSSQL, Oracle, Informix, Sybase, DB2, Enterprise Vault, VMware, Windows administration, Linux administration, network configuration and troubleshooting.
• Audio Technician, On-Air Talent, Video Editor, Graphic Designer

  Bi Coastal Media

  2008.07-2013.10

  (5 years)

  Audio Engineer for 101.5 KFLY, 104.7 KDUK, 99.1 KOOL and 1120 KPNW Host of "Miscellaneous Debris", Co-host of "The Edge" on 101.5 KFLY Video Editor for "The Donkey Show" and "The Edge" on 101.5 KFLY
• Studio Manager, Assistant Engineer, Graphic and Web Designer

  Central Node Productions

  2005.09-2011.05

  (6 years)
• Television News Director, Master Control Operator, Graphic and Web Designer

  Newport Television Inc - KMTR Newssource 16

  2009.06-2010.07

  (a year)
• Technical Support Engineer

  Dell

  2003.03-2005.08

  (2 years)

  Specialization on Windows, Microsoft Office Suite, networking

Educational experience

• Lane Community College

  Associate’s Degree, Multimedia Design
• Lane Community College

  Associate’s Degree, Audio Engineering
• Lane Community College

  Associate’s Degree, Music Theory and Composition
• Lane Community College

  Associate’s Degree, Web Design
• Lane Community College

  Associate’s Degree, Web Programming
• South Umpqua High School

  High School, Music