Thiraphat

Technical Support Engineer
AlturasNationality United States
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Work experience

  • Technical Support Engineer

    Modoc County Office of Education
    2014.10-Current(12 years)
  • System Engineer

    Virtucom, Inc.
    2013.01-2014.10(2 years)
    -Define the scope of the project in collaboration with senior management. -Create a detailed work plan, which identifies and sequences the activities needed to successfully complete the project. -Determine the resources (time, money, equipment, etc.) required to complete the project. -Develop a schedule for project completion that effectively allocates the resources to the activities. -Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required. -Determine the objectives and measures upon which the project will be evaluated at its completion. -In consultation with the appropriate manager, recruit, interview and select staff and/or volunteers with appropriate skills for the project activities. -Execute the project according to the project plan. -Develop forms and records to document project activities. -Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project. -Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards. -Ensure that the project deliverables are on time, within budget and at the required level of quality. -Evaluate the outcomes of the project as established during the planning phase. -Install and configure local area data communications networks, which may carry data, voice and video communications following organization standards. -Resolve network communications problems to ensure user’s access to the networks. -Install or repair Windows or Macintosh computers and printers with standardized applications and networking software, diagnosing and solving problems that develop in their operations. -Respond to user questions and explain the operation of network applications and equipment. -Assist in the maintenance of standards and documentation. Show less
  • I.T. Technician

    Fry's Electronics
    2012.02-2012.08(7 months)
    Diagnosing, testing, troubleshooting, installation, and removal of hardware and software on both desktop and laptop computers Assisting customers with technical hardware and software questions and problems Documenting all testing and resulting data and customer information Answering phone calls Generating invoices for parts and labor

Educational experience

  • Georgia Perimeter College

    Associate of Science (A.S.), Engineering
  • Dade College

    High School Diploma
  • Princess Chulabhorn’s College

  • Tulelake High School

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