Identified and sourced potential vendors for equipment, facilities, MRO, and outsourced services. Reviewed requisitions, contacted vendors, examined bids, and initiated contracts. Managed purchases through the MRP process to ensure cost efficiency. Monitored on-time delivery, purchase price variance, and inventory management. Facilitated quoting and sourcing of parts to improve supply and reduce costs. Prepared monthly reports on purchased items and present by monthly. Oversaw cost-saving initiatives to achieve financial targets and follow on the payments from vendors until AP team received completely.

Managed the end-to-end order fulfillment process, ensuring timely delivery. Handled daily shipments and urgent customer requests. Developed innovative solutions to enhance workflow efficiency and resolve customer pain points. Worked closely with sales and regional teams to meet sales targets and address customer claims. Coordinated with planning teams to fulfill customer requirements and specifications. Organized and summarized meetings with the regional sales team on a weekly and monthly basis.

Managed key accounts across three markets of AR, IR and Inter-co including 20 major customers and 15 country-level clients. Provided excellent customer service by addressing inquiries, processing orders, and resolving issues efficiently with update report stock to customers daily basic. Communicated to customers and regional sales to provide accurate and timely information. Coordinated with multiple departments to ensure urgent orders received immediate attention. Monitored monthly shipments to meet sales targets. Collaborated with production planning, purchasing, and logistics teams to track schedules and incoming goods, ensuring timely and complete deliveries. Managed customer claims and resolved issues through credit notes or replacements.

Handled import and export shipments for domestic OEM customers. Managed delivery processes and arranged necessary shipping documents (e.g., SI, VGM submission). Prepared and verified shipping documents, including B/L, CIPL, and export declarations