Terry's Resume

Terry

Technical Support Engineer 3

Denton

Nationality United States

Summary

Telecommunications and IT specialist, focusing on infrastructure and site installation and long term user support in local, metro and wide area network topologies. Experienced with Lucent, Alcatel, Cisco, NorTel Networks, Ericsson and Fujitsu ATM and circuit switched routers, gateways and bridges and cellular network infrastructure. Experienced in site surveying, construction and initial turn up and test of cellular and broadband networks. Specialties: Trained on most major vendor infrastructure and switching equipment: Alcatel, Lucent, Ericsson, Northern Telecomm, Cisco Systems and Harris.

Work experience

Technical Support Engineer 3
1Finity
2025.07-Current
(a year)
Technical Support Engineer
Fujitsu Network Communications
2014.09-Current
(12 years)
Microwave Radio Technician II
MasTec Network Solutions
2013.09-2013.12
(4 months)
Installation and configuration of Alcatel-Lucent MPR-9500 Microwave Packet Radio systems in a field service environment.
RF Technician
Aethercomm
2011.10-2012.04
(7 months)
Testing of high power microwave transceivers and amplifiers for military applications. Use of vector and scalar network analyzers, noise figure meters, PXA test sets, synthesized signal generators, power meters, oscilloscopes and spectrum analyzers.
Electronics Test Technician
Cobham Advanced Electronic Solutions
2010.11-2011.09
(a year)
Tested and tuned discrete microwave filters, amplifiers and multiplexers for space and military applications.
Lead Technician
Harris Corporation
2007.09-2010.01
(2 years)
Working out of the SCT-TRACON in the San Diego airspace, I provided in house support to FAA personnel for the FTI telecommunications infrastructure during regular business hours, late night service window hours, and for emergency callouts on a 24/7 basis. Services include, but are not limited to head to head testing and restoration of service for downed or intermittent trouble on voice and data circuits ranging from Ethernet, single and subrate DS0, and up to OC-48 carriers. Commissioning and decommissioning of circuits and equipment as dictated by the needs of the customer and engineering personnel, 24/7 on call availability for service outages and scheduled maintenance events.
Communications Technician
AT&T
2000.10-2007.09
(7 years)
Provided support for deployment of ADSL and voice services within NOC for Southern California and Nevada. Completed training and certification on Lucent CBX 500 and GX 550 ATM switches, Alcatel Litespan and Litespan 2000 digital loop carrier equipment, Advanced Fiber Communications UMC 1000 line digital loop carrier equipment, Ciena WaveSmith ATM switch product line and Catena digital loop carrier equipment. Consistently meet and exceeded customer service level requirements.
RBS Field Engineer
Carbon60
1999.08-1999.12
(5 months)
Installed and configured Ericsson RBS 885, RBS 885 SCCS and RBS 2000 TDMA PCS network infrastructure equipment throughout Southeastern US. Noted for consistent quality and speed of
Senior Test Technician
Qualcomm
1994.01-1999.08
(6 years)
Assembled, tested and troubleshot CDMA cellular base stations, subsystems and circuit cards as well as terrestrial gateways for Globalstar satellite telephone system. Provided over the air testing of CDMA handset prototypes and satellite telephone systems.

Educational experience

Palomar College
Associate's degree Industrial Electronics Technology/Technician
Qualcomm Inc. - San Diego, CA - CDMA air interface; digital telephony and circuit switched networks.