Work experience

• Account Manager

  BioCen Do Brasil

  2024.10-Current

  (2 years)

  · Responsible for sales strategy and execution, driving an average monthly growth of 20% in both new customer acquisition and the expansion of the product mix for existing customers. · Consultative sales of ready-to-use culture media and air samplers for use in industrial microbiology laboratories. · Development of a client portfolio in the pharmaceutical, cosmetic, and veterinary segments, with a strategic focus on prospecting in the food industry to optimize quality control processes. · Conducting strategic visits to identify complex needs, propose customized technical solutions, and offer specialized support, ensuring customer loyalty and satisfaction. · Proactive efforts to promote the Biocen do Brasil brand and generate leads through digital marketing strategies on LinkedIn.
• Account Manager

  LABORCLIN PROD LAB

  2024.05-2024.09

  (5 months)

  · Achieved remarkable 30% growth in the portfolio of reactivated clients during the first month on the job, demonstrating a strong ability to adapt quickly and make an impact. · Led the full technical sales cycle, from qualified prospecting to closing deals, in the sale of critical supplies for microbiology laboratories serving various industrial sectors. · Conducted client visits and business trips to provide specialized technical support and resolve operational issues, ensuring the continuity and efficiency of laboratory analyses.
• Account Manager

  LABVANTAGE LATAM LTDA

  2022.09-2024.01

  (a year)

  · Secured a software use case testimonial, demonstrating the ability to build strong relationships and communicate the strategic value of products in a complex environment. · Led the sales cycle for complex B2B sales of Enterprise SaaS software (LIMS - Laboratory Information Management System), mobile apps, and analytics, focusing on optimizing laboratory management and strategic decision-making for industries. · Actively contributed to the company’s growth by participating in the Suggestions Committee and assisting in the restructuring of the Sales department, as well as strengthening the brand at events and on social media.
• COMMERCIAL SUPERVISOR

  TÜV SÜD LABORATÓRIO DE ANÁLISES

  2017.10-2021.09

  (4 years)

  · Achieved 30% revenue growth between 2019 and 2020, with a focus on leading and developing internal sales teams to achieve exceptional results. · Focused on individual and team development, providing constructive feedback, improving customer service, and implementing effective follow-up strategies. · Managed metrics, goals, and performance, ensuring a high level of performance. · Played a key role in customer service and technical sales of analytical services (microbiology, chemistry, and vitamins) to major industries and government agencies, offering dedicated technical support. · Strengthening the company’s presence in key sectors such as cosmetics, food, beverages, additives, ingredients, and packaging, demonstrating a deep understanding of their operational needs. · Actively contributing to the development and configuration of the LIMS, including the Commercial module in collaboration with the IT team, with the aim of optimizing internal and customer-facing processes.
• COMMERCIAL SUPERVISOR

  CERELAB LABORATÓRIO DE ANÁLISES

  2016.03-2017.10

  (2 years)

  · Achieved significant revenue growth of 15% in 2016, demonstrating my ability to lead teams and implement effective strategies to drive business results. · Leadership focused on developing a proactive customer service approach, providing constant feedback, and reviewing business processes to maximize sales efficiency and effectiveness. · Focused on customer service, support, and technical sales of analytical services (microbiology, mycotoxins, and chemistry) to major accounts and government agencies, which fostered greater customer loyalty through technical training for clients.
• COMMERCIAL COORDINATOR

  EUROFINS DO BRASIL

  2012.10-2015.11

  (3 years)

  · Achieved significant revenue growth of 33% in 2014, demonstrating the ability to drive results while leading sales teams and developing innovative strategies. · Active prospecting and consultative technical sales, serving various segments such as pet food, ingredients, and food through the provision of analytical services (microbiological, pesticides, mycotoxins, and chemical). · A strategic, results-oriented approach that ensured successful negotiations and strengthened client relationships. · Recognized for leading collaborative initiatives with the IT team, resulting in the effective customization and automation of spreadsheets, as well as continuous improvements to the LIMS system, yielding exceptional results and operational efficiency.
• APPLICATION SPECIALIST

  MERCK GROUP

  2002.10-2012.09

  (10 years)

  · Bidding Process (3.5 years): Managed the internal process for participating in bids, including the preparation of statistics and reports, contributing to significant growth and expansion of the sector. · Internal Sales (5.5 years): Provided commercial support to clients throughout Brazil and assisted field sales representatives with a focus on microbiology products. Distinguished myself through teamwork and leadership of the Improvement Group, implementing initiatives that resulted in a significant reduction in returns, approximately 10%. · Application Specialist (1 year): Worked in external sales in the beverages and analytical services segment. Conducted visits, traveled, performed demonstrations, negotiated, and managed contracts, resulting in 10% growth in a R$ 300K portfolio for the microbiological and chemical product line.
• CHEMICAL TECHNICIAN

  AMBEV S.A.

  1996.05-2001.11

  (6 years)

  · Worked at the Brewery and the Wastewater and Water Treatment Plant Laboratory, with practical experience in quality control (chemical, physicochemical, and microbiological analyses) in a large-scale industrial setting. · Active participation in improvement groups (environmental and maintenance) and cost-reduction projects (paper and water). Conducted environmental impact studies and toxicity research, as well as environmental training for employees. · Played a key role in the implementation of ISO 9000 and ISO 14000 certifications.

Educational experience

• Unicastelo – Universidade Camilo Castelo Branco

  Bachelor's and Teaching Degree in Chemistry

  1998.01-2002.01

  (4 years)
• Postgraduate in Environmental Technology

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