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Human Resources Manager
FemaleHuman Resources Manager/SupervisorLive in United StatesNationality China
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Summary
Professional Summary
Dynamic and hands-on People Operations Manager with 10+ years of experience across global manufacturing, tech, banking, and cross-border e-commerce. Proven track record in executing end-to-end HR operations, scaling startups (0 to 400), and managing complex visa/immigration workflows (H-1B, O-1, OPT, PR). Familiar with Workday, ADP, and Paylocity to maintain clean, auditable people data. Expert in California labor law compliance, benefits administration (401k/HSA/FSA), and building tech-driven employee engagement programs. A proactive professional who combines a scrappy startup mentality with a deep commitment to operational excellence and international talent mobility.
Work experience
Human Resources Manager
Foxconn, San Jose, CA2024.10-2025.09(a year)Managed end-to-end visa and immigration processes for international employees, ensuring full compliance with U.S. immigration laws and seamless transitions for global talent. Executed hands-on HR operations across the complete employee lifecycle, directly managing onboarding, benefits enrollment, and offboarding for the U.S. workforce. Led Annual Open Enrollment and conducted market benchmarking to design competitive benefits packages, including Medical/Dental/Vision, 401(k) matching, and HSA/FSA accounts. Liaised with brokers and third-party administrators to resolve complex claims and ensure compliance with ACA and ERISA regulations. Developed and launched California-mandated training programs, including SB 553 Workplace Violence Prevention and Sexual Harassment Prevention, ensuring 100% workforce compliance and a safe working environment. Spearheaded the comprehensive update of the Employee Handbook to reflect California labor laws. Negotiated corporate discount agreements with local hotels and car rental agencies, reducing travel expenditures by 15% while ensuring high-quality accommodations and logistics for business travelers. Orchestrated high-impact employee engagement initiatives, including annual Christmas galas and monthly team-building events, to foster a positive corporate culture and brand identity. Represented HR in the NDL review with client, presenting initiatives in training and talent development to a key global client. Deployed an AI-enabled training platform featuring an AI mentor program to personalize learning paths and enhance workforce capability. Provided HR data and insights to guide leadership decisions on promotions, compensation adjustments, and role restructuring.Human Resources Manager
Fun Water Outdoor Inc., San Diego, CA2022.10-2024.09(2 years)Partnered with the hiring manager to scale the team from 0 to 30 employees across warehouse, sales, and office functions in the U.S. and overseas. Led the selection and management of comprehensive employee benefit packages; negotiated with multiple vendors to secure cost effective medical, dental, vision, 401(k), and HSA plans that aligned with budgetary constraints. Managed performance assessment frameworks and goal-setting (KPIs), increasing employee engagement and ensuring transparent recognition. Designed and implemented targeted training programs that improved workforce capability and directly supported business objectives — achieving a 90% retention rate for trained warehouse staff and increasing positive customer reviews from <10/day to an average of 19/day through improved service training. Collaborated cross-functionally to launch two major product initiatives (e-commerce platform optimization and Hawaiian-themed product series) by developing HR support plans that ensured timely staffing, skill alignment, and project execution. Provided strategic HR insights to business leaders during quarterly and annual performance reviews, influencing promotion, compensation, and succession planning decisions for core management personnel. Strengthened organizational culture and employee engagement through strategically designed team-building initiatives that reinforced brand identity and improved collaboration across departments.Talent Acquisition Associate (Contractor)
Huyabio International, San Diego, CA2021.09-2022.10(a year)Managed high-volume recruitment operations while simultaneously completing a Certificate in Human Resources Management; streamlined administrative workflows to support rapid talent acquisition. Partnered with hiring managers to optimize the full-cycle recruitment process, reducing time-to-hire by 20% through more efficient interview scheduling and candidate tracking. Owned the administration of recruitment tools; implemented and managed a LinkedIn Recruiter solution and coordinated with external vendors to ensure seamless data flow and system uptime. Facilitated the operational logistics for 17 international business development hires across Beijing, Shanghai, and Guangzhou, ensuring all cross-border documentation was accurately processed. Managed the collection and tracking of legal documents and pre-employment verifications (background checks, I-9s); achieved a 95% successful onboarding rate by ensuring 100% data accuracy and compliance. Developed and maintained standard operating procedures (SOPs) for external job postings and vendor management to enhance the overall efficiency of the People function.Human Resources Manager
Shanghai Pudong Development Bank, Shanghai, China2014.03-2021.07(7 years)Large-Scale Talent Acquisition: Led full-cycle recruitment for 100+ roles annually across retail and corporate banking sectors, managing high-volume campus recruiting and professional hiring to support the bank’s expansion. Strategic Workforce Planning: Partnered with department heads to align staffing levels with regional business goals, ensuring optimal resource allocation across branch networks. Performance & Compensation Management: Managed structured performance evaluation systems for 200+ employees, utilizing KPIs to drive productivity and administering complex banking incentive and benefits schemes. Employee Relations & Corporate Culture: Resolved complex workplace grievances and spearheaded engagement initiatives to maintain high morale within a high-pressure financial environment.English Teacher
Nan Guan Ling Primary School, Dalian, China2012.09-2014.02(a year)Organized English teaching activities. Evaluated student learning and submitted the report. Organized English teaching research and designed public teaching courseware.
Educational experience
Mira Costa College
Certificte in Human Resources Management2022.01-2022.01Shaanxi Normal University
Master’s Degree in Teaching Chinese as a Second Language2010.01-2012.01(2 years)Long Dong Normal College
Bachelor’s degree in English2006.01-2010.01(4 years)
Languages
Chinese (Mandarin)
Native
English
Fluent
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