Steven
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Work experience
Key Account Manager & Sales Analyst
Sparkle Power Inc. (FSP Technology Group)
2023.08-Current(2 years)
2 years 4 months
(1 year 11 months)
- Oversaw OEM projects from product design, supply chain operations to
delivery while engaging with C-suite executives.
- Negotiated and closed complex high-value contracts, driving significant
revenue growth.
- Led the successful migration of adapter production COO from China to
Vietnam for a key client, ensuring manufacturing continuity.
- Facilitated compliance with country-specific safety regulations (e.g., UL, CE,FCC) for smooth market entry of power supplies through collaboration with
internal and clients’ compliance teams.
- Provided data-driven insights for business development to senior
management by analyzing up to 5 years of purchasing trends and demand
dynamics using SAP and advanced Excel.
- Trained and onboarded new Account Managers to ensure a smooth transition
into company’s SOPs and best practices.
Account Manager - Enterprises
Sparkle Power Inc. (FSP Technology Group)
2023.03-2023.07(5 months)
- Developed and executed strategic account plans to maximize customer
lifetime value and achieve sales targets.
- Expanded client base through acquisition of new customers and securing
long term contracts.
- Acted as the primary point-of-contact and resolving clients’ issues including
RMA processing to ensure customer retention.
- Collaborated cross-functionally with factory, logistics, purchasing, and finance
teams to streamline sales processes.
- Provided customized accessories solutions for PSUs by identifying client pain
points, boosting cross-selling revenue.
- Optimized pricing strategies and discount structures to balance profitability
and client satisfaction.
Warehouse Analyst
Swisscanonica
2022.11-2023.03(5 months)
- Improved warehouse efficiency and reduced expired stock by optimizing
warehousing system and layout.
- Enhanced procurement strategies by tracking category performance and
adjusting purchasing decisions.
- Supported cross-functional initiatives and ensuring seamless execution of
promotional and sales campaigns.
Sales Associate (SFO)
Swisscanonica
2022.11-2023.03(5 months)
- Exceeded monthly sales targets by 30% within the first two months through
category performance analysis in collaboration with general manager and
sales team.
- Enhanced customer experience by providing guidance on chocolate origins,
cocoa percentages and flavor profiles.
- Supported promotional campaigns across multiple stores at SFO terminals,
including new product tastings and seasonal sales events.
- Boosted upsell conversions by recommending complementary products such
as gift boxes and chocolate pairings.
Co-Founder
KKT Food & Services
2018.08-2021.11(3 years)
(3 years 4 months)
Family owned ghost kitchen since 2018 based in Yangon, Myanmar. Serving
homemade Chinese traditional sticky rice together with Asian and Western
cuisines.
Procurement Management Intern
PETRONAS
2019.05-2019.12(8 months)
- Assisted in procurement and vendor evaluations, contributing to cost-saving
initiatives and process optimization.
- Optimized warehouse capacity by participating in negotiation with
government agencies for scrap removal while ensuring regulatory compliance.
- Minimized consumable inventory through involvement in strategic supplier
contract initiatives.
- Supported to improve logistics efficiency by optimizing air, ocean, and land
routes, reducing delivery frequency through consolidated shipments without
compromising operational effectiveness.
Research Assistant
Universiti Teknologi PETRONAS
2017.03-2017.04(2 months)
- Evaluated lithologies and determined geological ages through fossil analysis
and literature reviews.
- Collected and cataloged different rock samples with precise geographic
coordinates for accurate data recording.
- Analyzed the structural geology of the study area, providing detailed insights
into geological formations.
- Assisted in creating the stratigraphic column, facilitating the correlation of
lithologies between Malaysia and Thailand.
Peer Tutor of English Language Program (ELP)
American Center, U.S. Embassy in Burma
2013.10-2014.03(6 months)
- Mentored Beginner to Lower-Intermediate students in English, focusing on
enhancing their reading, writing, listening, and speaking skills.
- Evaluated students' weekly performance, providing consultations to address
their concerns and learning challenges.
- Developed and implemented new teaching plans to improve the learning
environment, collaborating with students' teachers for optimal outcomes.
Key Account Manager & Sales Analyst
Sparkle Power Inc. (FSPGroup)
Entrepreneur | Project Management | B2B/B2C Sales |
Supply Chain
Self Summary
Experienced and result-driven professional with proven track record
in client management, project management, B2B/B2C sales and
supply chain. Demonstrated flexibility and fast adaptability across
diverse industries, including manufacturing, e-commerce, retail, and
energy. A people-oriented professional with strong interpersonal and
multilingual abilities (English, Mandarin Chinese, Burmese), adept at
fostering long-term partnerships and driving business success.
Fun facts - Love socializing, traveling & photographing. A huge
foodie!
Experience
Educational experience
Universiti Teknologi PETRONAS
Petroleum Geoscience
Certificates
Introduction to Financial Accounting
SAP Solution Knowledge - SAP
Learning Hub User Onboarding
Introduction to Corporate Finance
How to Create Great Online Content
ServSafe Food Handler
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