At Zscaler, the global leader in cloud security, my role focuses on: Managing Two Key Business Areas - Local Hong Kong Enterprise - China-to-Global Accounts Key Customers: Jardine Matheson; CLSA; Chow Tai Fook; Swire Group; MGM; Lenovo; Ctrip; Volkswagen

2 years 6 months (1 year 3 months) At Workday, I am responsible for driving the acquisition of net new logos in the HK local enterprise and China-to-Global business. Key Achievements: ✔Achieved 135% of the FY25 annual target. ✔Received the FY25 "Top Net New AE" award. ✔Successfully acquired 5 net new logos, including Fortune Global 500 companies and the world's No. 1 cryptocurrency exchange. ✔Closed Workday’s global first-ever deal resell by Accenture.

(1 year 3 months)

(1 year 5 months) As Strategy Account Director, Steven is helping Chinese enterprises go global, and global accounts landing in Greater China. Who is Sprinklr: With 50% of the world’s population “living on” social media platforms, Businesses and Brands can no longer ignore the space. Large volumes of unstructured data are constantly generated from this platform. To effectively grow your business, Brands like Apple, Nike and McDonald's not only use these platforms to market their products, but also tapping on this digital channel to listen, understand and engage with their consumers better. At Sprinklr, we help by providing a single AI-driven, unified platform that encompasses the entire CX umbrella across Marketing, Engagement, Advertising, CX Research, Customer Care

(Based in HK, cover China region via business trip) -Building Influential Customer Relationships: Managed Global FSI & manufacturing accounts in HK & Greater China (Focus Region: Hong Kong/Guangzhou/Shanghai). Working collaboratively with key customers, channel partners, and leading account team members to meet business goals and objectives; -Customer Focus: Maintain and develop existing and new customer relationships through appropriate propositions and sales methods, and relevant internal liaison, to optimize the quality of service, business growth, and customer satisfaction. Also building and managing CXO relationship -Solution Selling. Developing Cisco overall Cloud-based (Network, Security,Collaboration as a Service model), Software and Advance Service solution to accelerate customer's digital transformation, such as build up the hybrid Cloud, consumption biz model, SaaS (Cisco Webex), etc. -Collaborate with HQ teams across BU's to create and manage account plans. comparing data from different sources to address sales challenges and create new opportunities -Highlight - 135% attainment with 25% YoY Growth in FY18.(2017/08 - 2018/07) 145% attainment of FY19 (2018/08 - 2019/07) 125% attainment of FY20 (2019/08 - 2020/07) FY18 Sales Champion Award

(1 year 2 months) • Driving customer success of commercial accounts by achieving sales and customer satisfaction goals • Possessing strategic technical knowledge, and being able to do account plan for each focused large accounts. • Applying sales experience working with corporate account teams and solutions using today's most innovative technologies • Responsible for an annual booking/revenue quota with significant growth in subsequent years • Developing and executing sales strategy and tactics that maximize Cisco opportunity within the customer environment • Along with sales planning, to be responsible for accurate forecasting • Direct customer contact comprising a major portion of this assignment

(4 years 5 months) Steven is responsible for Global Enterprise and Transformational Accounts inbound and will be responsible for inbound global account business within their specified theater for accounts that are headquartered in another theater. Steven is the single point of contact within a Asia Pac theater supporting remote business, driving collaboration and planning activities with sales account teams, and leveraging capabilities across Cisco. -Work closely with HQ GAM to develop relationships with new & existing global and multinational end-user customers & Cisco partners in order to drive the sales process (demand generation through opportunity closure) & generates incremental revenue in Aisa.( covered area: AsiaPac, Japan and GreaterChina. ) -Understands addressable global business in the assigned market in terms of customers and resellers. Utilizes knowledge of the region and install base to exploit commercial opportunities. -Managing customer’s regional CXO relationship in APAC by biz travel, events. etc. -Develops territory & account plans, prioritizes internal and external resources & executes to meet or exceed sales quota. -Position "end to end" solutions to the end customer and via Channel Partners so they can articulate Cisco's value to the customer.

(2 years 1 month) Responsibilities: Increase sales volume through direct sales effort in assigned accounts Engaged with customer executive leaders to discuss business-relevant solutions and articulate product benefits and advantages relative to competitor's offerings. Maintained the C-Level customer relationships Leverage all available resource including Marketing, global or local project team, CFI team, in response to customer requirement, expand sales volume and develop incremental biz. Achievements: 120% attainment on FY11 Reactivate 15% account which zero order download at last 4Q. The fourth winner of Dell Idol Sales Presentation Game.