A Hong Kong based manufacturer of small household appliances with factories in Hong Kong and China serving Asia and Europe markets Main Duties: · Drove marketing efforts and managed exhibitions (local and overseas) including exhibition registration, booth set-up, product catalogue and advertising materials preparation for buyers meetings · Handled product sales inquiries and arranged samples upon customer’s request · Prepared monthly sales forecasts, sales reports, marketing materials and product quotation sheet · Liaised with customers and suppliers to ensure customer satisfaction · Maintained customer database · After sales service and coordinated with various departments to ensure on-time delivery and customer satisfaction · Coordinated pre-shipment inspections, product delivery scheduling and compiled monthly delivery reports for internal review · Coordinated internally to obtain international certification for product safety in various markets · Managed key account such as Breville, Princess, Siemens, Bosch, Black & Decker, Tchibo, Morphy Richards, Jura, Saeco & Satrap · Other Duties: Travel arrangement, administration work, secretarial duties and book keeping.