Building a trade program from the ground up:-Established and maintained a part master: accuracy in HTS, Section 301/232, ADD/CVD, PGA.-Broker management: conveyed instructions for entry to the customs broker with the part master.-Established an account with the Automotive and Aerospace Center.-Managed EPA and NHTSA applications for import exemptions for test vehicles.-Created and enhanced inventory tracking databases to include EPA and NHTSA exemption status and expiration as well as entry data.-Began the process for setting up an FTZ.-Began the process for applying to the CTPAT program.

Guiding a trade program through technological evolution:-Project management of new customs ABI software: worked with the IT department and a software vendor to design and implement systems alignment and update of new and existing parts in the part master as well as transfers of data for parts between customs ABI software and other company systems.-Part master maintenance: continued the improvement of processes to update, maintain, audit and keep the part master aligned with facilitating the compliance of over $3B in imports on over 16K items. Also trained direct reports, 1 trade compliance specialist and 1 imports analyst, to completely manage the part master.-Created a database that combined internally used categories with duty rates from the part master. This allowed the Product Development department to have a reference table of anticipated duty rates when new products were being conceptualized.-Section 301 mitigation: Created a largely automated process to identify all items eligible for section 301 exclusions, identifying over $100M in tariff refunds. Led a direct report, imports analyst, in creating a Tableau dashboard to track section 301 refunds. The dashboard covered several years worth of data and included over a million lines of entry information. It summarized section 301 data at a high level while also allowing granular deep dives to ensure all refunds were accounted for.-CTPAT project management: Guided trade compliance specialists on conducting a complete risk assessment, auditing manufacturers overseas as well as coordinating with relevant departments to make sure all minimum security were met or exceeded for annual security profile submission.-Country of origin project management: led and organized research efforts into country of origin scenarios where components of items were sourced from multiple countries.-Adapted to a transition to remote work by keeping teams connected through continued chats, meetings and shared project trackers.

Continual improvement and maintenance of a strong trade program:-Part master maintenance: Processes were documented and trade compliance specialists were trained on updating, maintaining, auditing and keeping the part master aligned with other company databases.-CTPAT project management: Guided trade compliance specialists on conducting a complete risk assessment, auditing manufacturers overseas as well as coordinating with relevant departments to make sure all minimum security were met or exceeded for annual security profile submission. Set a common format for the security profile for consistency of text, graphics, pictures and screenshots of corroborating evidence despite different authors, thereby ensuring a professional look and feel. Maintained tier III status.-ISA project management: drafted the import compliance manual and created a professional Annual Notification Letter.-Machinery Center project management: facilitated communication with the Center by drafting professional PowerPoints.-Antidumping project management: reviewed scope determinations and followed antidumping cases.-Reviewed and enhanced export procedures for EAR compliance as well as conducted ECCN classification for exports.-Summarized progress and initiatives for management and the executive team when needed.-Strategized department initiatives in collaboration.

Resetting an established trade program and implementing processes for future growth:-Cleaned up and maintained a comprehensive part master containing HTS classification, PGA data, ADD/CVD data, FTA and duty information. This database was then synchronized to the ERP database and other company databases. This enabled the sharing of trade data to other departments and facilitated greater automation and comprehensive, “big data” auditing of trade processes.-Classified new products, ensuring accurate HTS classification, PGA, ADD/CVD and FTA compliance.-Managed tariff engineering projects, coordinating with the sourcing department and carrying the projects through with advocacy binding rulings.-CTPAT maintenance: conducted a complete risk assessment, audited manufacturers overseas as well as coordinated with relevant departments to make sure all minimum security were met or exceeded for annual security profile submission. Ensured the security profile was a professional document with thorough content including graphics, pictures and screenshots of corroborating evidence.-ISA maintenance: designed, implemented and maintained self-audit programs, drafted and submitted the Annual Notification Letter.-Managed tariff engineering projects, coordinating with the sourcing department and carrying the projects through with advocacy binding rulings.-Reviewed and enhanced export procedures for EAR compliance as well as conducted ECCN classification for exports.-Analyzed and responded to CF28 and CF29 notices from U.S. Customs and Border Protection.

Creating a strong brokerage team and building on existing knowledge:-Managed a customs group of three entry writers: managed SOPs, part masters and training.-Produced reporting and presentations tailored to client needs.-Assisted clients with customs correspondence, including but not limited to, submitting binding rulings, manifest confidentiality requests, ACH payment set up, mitigation requests for fines and penalties, post summary corrections and post entry claims on free trade agreements.-Provided consultation on a range of regulatory and policy issues.