Work experience

• Program Manager (E-commerce, Merch Shop)

  NOVA UKRAINE

  2024.10-2025.09

  (a year)

  • Designed and pitched strategic growth roadmaps to leadership, integrating market trend analysis and competitive benchmarking, resulting in the identification of $1.2M+ in untapped revenue opportunities • Built governance dashboards and executive KPI reporting frameworks used directly by leadership for decision-making; reduced operational costs by 15% • Served as the primary point of coordination between leadership and clients, translating business requirements into solution roadmaps and delivering executive-facing presentations that strengthened stakeholder confidence • Led cross-functional performance reviews of customer journey data, identified key gaps, and drove transformation initiatives that increased customer satisfaction by 25% and improved retention-driven outcomes
• deputy manager - product development

  Mahindra & Mahindra

  2019.08-2022.06

  (3 years)

  • Partnered with senior leadership to lead cross-functional planning across Marketing, R&D, Manufacturing, and Sales, aligning strategy with revenue targets and supporting the launch of the XUV700, which sold 70K units within 6 months • Led competitive benchmarking and market analysis to align strategy with evolving customer needs, contributing to the XUV700 winning the "Indian Car of the Year" award • Conducted commercial and pricing assessments to balance cost competitiveness with market positioning, strengthening profitability and value propositions during key negotiations • Built executive dashboards for supply chain and cost visibility, reducing delivery delays by 12% and improving forecasting and financial controls