Work experience

• Project Manager/International Volunteer

  International NGOS

  2015.03-Current

  (11 years)

  International Project writing and management. Participation as a team leader in different Erasmus+ International Projects (Youth Exchanges and Training Courses) Medium term projects in Cairo, Egypt and Sarajevo, Bosnia and Herzegovina.
• Administrative Officer and Strategic Advisor

  MEISA Portugal

  2025.06-Current

  (a year)

  Assisting in all administrative processes, supporting the tasks of different departments, such as human resources, operations, financial... Includes processing staff documentation, handling the accounting, strategic advising and process optimization. Contributing for the certification processes of the company.
• Customer Service Specialist & Key Accounts

  Mediterranean Shipping Company

  2021.10-2024.04

  (3 years)

  Coordinating all key moments in the logistics chain process. Managing all stakeholders’ necessities for a premium quality service. Handling Key Accounts & Multiple International Stakeholders Organizing and supervising import procedures from Customs Authorities to the delivery at the client's facilities.
• Documentation Assistant

  Mediterranean Shipping Company

  2018.10-2021.10

  (3 years)

  Ensuring the shipping import flow at a national level at expected standards. Handling a vast customer network. Communicating with all the stakeholders involved in the logistics process to ensure it ran as smoothly as possible. Invoicing. Managing the documentation aspect and solving any problems related to it.
• Event Planner & Promoter

  Associação Fórum Turismo

  2018.05-2018.07

  (3 months)

  Developing and supporting the marketing, logistics and communication strategies for a Tourism Event. Assisting with social media. Developing different marketing tools such as mailing list and cold contacts.

Educational experience

• ISCSP, Lisboa

  Governance and Strategic Intelligence

  2017.10-2018.07

  (10 months)

  Post Graduation
• ISCSP, Lisboa

  International Relations

  2014.09-2017.06

  (3 years)

  Bachelor's Degree

Languages