Work experience

• Senior Customer Service & Sales Associate

  BoardCulture

  2022.01-2025.01

  (3 years)

  Assisted customers in selecting products, providing personalized recommendations to boost sales. Handled inquiries, complaints, and returns, ensuring a positive customer experience. Processed transactions efficiently while promoting promotions and upselling where appropriate.
• Store Manager

  SurfPoint

  2020.01-2022.01

  (2 years)

  Oversaw daily operations, developing leadership, planning, and organizational skills. Managed staff, and workflow, fostering teamwork and efficiency. Analyzed sales data and inventory, applying analytical thinking to optimize performance.

Projects

• website for aktual pecas

  web Designer

  2025.05-2025.07

  (3 months)

  Designed and developed a responsive promotional website for a physical auto parts store. Optimized navigation, clarified service presentation, and structured a blog for SEO growth. After launch, the website generated a noticeable increase in customer inquiries, attracted new international clients, and contributed to higher in-store traffic.

Educational experience

• Memorisely

  UX/UI Designer

  2024.01-2024.10

  (10 months)

  UX/UI bootcamp

Languages

Skills