Selvi

Jakarta Metropolitan AreaNationality Indonesia
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Work experience

  • Senior Community Manager

    Huanle Entertainment (Shanghai) Technology Co., Ltd.,
    2023.10-Current(2 years)
    - Develop and execute the overall strategic ccommunity management plan for the audience based on the needs of current and future learners. - Create scalable frameworks for managing community content, community groups, community events, etc.- Provide reporting on project status, risks, issues, and mitigation plans; be proactive in identifying and resolving or escalating issues and conflicts. Set up, monitor, and report on community KPIs, driving and demonstrating overall business value.- Partner with Marketing, Creative, Product teams, and other internal teams to grow membership and engagement for the learning audience.- Oversee, plan, and deliver content across different platforms- Monitor, track, analyze, and report on performance on social media platforms - Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity.- Organize and participate in events to build community and boost brand awareness- Develop creative and engaging social media content strategies - Manage the day-to-day handling of all social media channels such as Facebook, Instagram, TikTok and YouTube, adapting content to suit different channels- Undertake audience research and collect feedback, bugs, etc.- Plan and execute any Online or Offline community events/ community gathering/ community activities- Have a good connection with the community, through the social platforms and community activities
  • Community Manager

    Tencent
    2023.02-2023.10(9 months)
    - Develop and execute the overall strategic content community management plan for the audience based on the needs of current and future learners. Develop innovative ways to drive engagement, curate content, and contribute to editorial and written content workflows.- Create scalable frameworks for managing community content, community groups, community events, etc.- Provide reporting on project status, risks, issues, and mitigation plans; be proactive in identifying and resolving or escalating issues and conflicts. Set up, monitor, and report on community KPIs, driving and demonstrating overall business value.- Partner with Marketing, Creative, Product teams and other internal teams to grow membership and engagement for the learning audience.- Oversee, plan, and deliver content across different platforms- Monitor, track, analyze and report on performance on social media platforms - Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity.- Monitor and report on feedback and online reviews- Organize and participate in events to build community and boost brand awareness- Develop creative and engaging social media content strategies - Manage the day-to-day handling of all social media channels such as Facebook, Instagram, and YouTube, adapting content to suit different channels- Undertake audience research and collecting feedback, bugs, etc.- Monitor, track, analyze and report on performance on social media platforms
  • Social Media Specialist

    Tencent
    2021.10-2023.02(a year)
    Handle and responsible for Social Media of PUBG MOBILE Indonesia- Develop creative and engaging social media content strategies -Manage the day-to-day handling of all social media channels such as Facebook, Instagram, and YouTube, adapting content to suit different channels- Oversee, plan and deliver content across different platforms- Create engaging multimedia content (and/or outsource this effectively) across multiple platforms- undertake audience research- Monitor, track, analyze and report on performance on social media platforms - Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity.- Organize and manage events to boost brand awareness- Coordinate with Marketing, PR and Communications teams- Social Listening, Stay up-to-date with local trends, and local highlight topics
  • Social Media and Community Specialist

    Kotakmedia Indonesia
    2018.08-2021.09(3 years)
    Help and support to manage clients community, content, community Event [Community]- Communicate with agencies to manage strategic content.- Support and Create content plan idea- Reviewal all contents and managing output- Create and Execute community events- Social Customer Service, respond to the community in a timely manner- Social Listening, Stay up-to-date with local trends, and local highlight topics- Monitor, track, and summary report on feedback from online users
  • Social Media Marketing Specialist

    Beijing Xiaoman Technology Co., Ltd
    2019.09-2020.10(a year)
    - Develop creative and engaging social media strategies-Manage the day-to-day handling of all social media channels such as Facebook, Twitter, Instagram, and YouTube, adapting content to suit different channels- Oversee, plan and deliver content across different platforms - Create engaging multimedia content (and/or outsource this effectively) across multiple platforms - Form key relationships with influencers across the social media platforms- undertake audience research- manage and facilitate social media communities by responding to social media posts and developing discussions- Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights- Research and evaluate the latest trends and techniques in order to find new and better ways of measuring social media activity.- Set targets to increase brand awareness and increase customer engagement
  • English Second Language Teacher

    oxford utomo
    2018.04-2018.12(9 months)

Educational experience

  • Bunda Mulia University

    Chinese Language and Literature bachelor of linguistics
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