Utilized a customer relationship management platform to manage customer support cases and metrics. Tasks primarily centered around building a communication skill set to convey procure-to-pay procedures and policies to campus clients, and making graphics for promotional and educational purposes.

Worked as a research assistant for two linguistic research projects in the phonetics of creaky-voiced languages and the phonology of repetition. Responsibilities consisted primarily of research paper analysis, data compilation, and categorization.

Reviewed content from all editorial sections of the publication to revise grammatical, syntactical, and format errors. Obtained a holistic feel for the content that all other sections created while engaging in editing, formatting, and writing.

Graduated from Level 5 in Korean language.