Work experience

• TRUST AND SAFETY ANALYST

  Accenture - Malaysia

  2024.11-2025.02

  (3 months)

  • Conducted real-time social media monitoring to identify emerging trends, misinformation campaigns, and policy violations that could impact the client's platform and user safety. • Investigated and reported instances of abuse or potential misuse of client-owned products, ensuring timely escalation of risks. • Escalated potential abuse cases on client-owned products by conducting in-depth investigation social media monitoring platforms. • Identified and flagged policy violations, misinformation campaigns, and platform misuse, ensuring timely reporting to internal stakeholders for further action.
• ADMINISTRATIVE ASSISTANT

  Anil construction

  2020.11-2024.11

  (4 years)

  • Built strong client relationships by quickly addressing feedback and negotiating effectively. • Managed customer calls, providing fast and accurate responses to inquiries. • Handled customer inquiries through professional call management, providing prompt and accurate assistance. • Prioritized projects effectively, resolved problems, conducted thorough research, and paid close attention to details.
• RESEARCH TRAINEE

  Deepak Fertilisers & Petrochemicals Corporation Limited

  2017.03-2017.06

  (3 months)

  • Cold calling the dealers and summarizing their requirements. • Conducted a survey on dealers and their requirements of MIBK. • Summarized the collected data and came to a conclusion.

Educational experience

• Amity University Mumbai

  Master of Business Administration Marketing and sales

  2018.07-2020.10

  (2 years)

  mba

Languages