Description: Signify was found in 1891(former Philips lighting),headquartered in the Netherlands,it is a global lighting leader,providing customers with high-quality and energy-saving lighting products,systems and services. Job responsibility: mainly in charge of Japanese and European customers, from customer master data,price maintenance,demand plan, coordination,delivery, etc in order to reach BU's sales'target.Key customers:Epson,Nec,Hitachi,Sony... 1,demand plan:Collect sales forecast input, schedule regular meetings with sales team to review and update to improve forecast accuracy. Besides,working out materials plan or production plan based on customer’s actual demand/PSI,forecast and marketing status. 2,order management: Order to Cash.Mainly handling all kinds of orders from customers, including loading,confirmation and production following up so as to meet customer's delivery demand. 3,supplier/manufacturer management and procedure optimization: regularly generate weekly/monthly/yearly report on suppliers/manufactures performance management,such as on-time delivery rate, service quality,etc to drive continuous improvement. 4,logistic coordination: choose suitable transportation method:truck/sea/air shipment and follow up goods status. 5,inventory management: monitor stock level for finished goods and components, improve stock turnover ratio and pay close attention to EOL and LTB orders. 6,statistic analysis:analyze the gap between sales forecast and actual demand by weekly to fulfill our sales billing target. 7,cross-functional collaboration:coordinate with PM, sales,Finance and production,etc to make sure we’re in the same page. 8,compliance and risk management:assist Finance and auditing team to complete stock-taking and auditing for supply chain process.Moreover, alert any risk including materials shortage,insufficient capacity, logistics delay. Achievements: 1,Executed seamless knowledge transfer and process restructuring, solve the long pending orders within one month,total order line is up to 10,and achieve a 5% increase from 87% to 92% in customer’s satisfaction. 2,Participated in global supply chain process audits,led freight cost saving projects,achieved a 15%reduction in annual transportation costs through logistics routes optimization, saving 140,000 RMB. Besides,hosting meeting with other departments regularly and received compliment from sales team and management several times.

Description: Avnet China is a leading technology distributor and solutions provider in China, offering comprehensive technical support and supply chain services over 100 million customers in 140 countries worldwide. Job responsibility: in charge of domestic customers from orders.price maintaining,LT, inventory management,FC, ect. Main customers:Bosch, Veoneer. 1,Order management:Order to Cash(FD,OR, TAM, ZRBP) from maintaining customer master to payment,rescheduling CRD based on customer's demand,delivery and payment following up.The order line is up to 5,000 and amount is 20M usd. 2,Key account following up:maintaining VMI/EDI customers'data and making report to analysis which product is slow moving and the discrepancy between actual order and forecast. 3, Blg management: it's important to review regularly which order has PR block and release them to supplier. 4,Price maintenance:keeping correct and valid price into the system in line with customers'. 5,Inventory management: update stock status regularly and inform dead stock to sales to combine shipment with others to improve inventory freshness. Set safety stock to maintain low inventory level under the condition of meeting customer’s demand. 6,RMA & Return:making related return& RMA if there's quality issue after sale. Achievements: 1,Support Bosch to arrange urgent shipment many times,reducing from 72 hours, the average delivery time to 24 hours,improving efficiency by 66.7%and processing 15 urgent shipments throughout the years. 2,Independently developed VBA to handle order line with 5000+,improving work efficiency by 30%.

Description: Eurofil is an agent of textile selling.Brand is mainly concentrated in Italy, Germany. It also belonged to Zhangjiagang Yangtse textile co.ltd. Job responsibility: developing domestic market,quotation,order processing, delivery, invoice,quality issues. 1,Develop and maintain customer:develop new customers by attending spin-expo and maintain existing customers. 2,Quotation:offer a favorable price and explain surcharge to customers, keeping same price in CRM with customer orders’ 3,Contact supplier: communicate and coordinate with supplier about price,lead-time,order confirmation,payment,claim,etc to convey correct information and make order smoothy. 4.Order processing:OTC, dealing with various orders from customers, including order confirmation, production tracking ,delivery and quality solving 5,Sales data:summarizing the sales and quantity by means of different suppliers and best-seller products. 6,RMA and return:support quality team to cope with return procedure.

Anixter is a major distributor of communication and security products, electrical and electrical wire and cable and utilities solutions. It was acquired by Wesco. Job responsibilities: be mainly in charge of customer: Alibaba. Project background: Alibaba has a urgent demand to setup a data center in Dubai. Under dual pressure of CNY and international logistics, managed the sourcing from different domestic supplier, transshipment in HK, final delivery to Middle East. The role: End to End supplier chain Lead 1, supplier chain development: Evaluated 7 target suppliers within 1 week and completed supplier onboarding in EMEA. Designed “HK consolidation warehouse→Dubai DWC airport” to avoid single transportation risk. 2, Gantt chart timeline control: Deconstructed key steps: supplier onboarding→PO release→domestic logistic→HongKong transshipment Documentation→air freight booking→custom clearance→local delivery. Used shared Gantt chart to keep on the same page, escalated with auto-triggered workflows for delayed tasks. 3, Cross-time Zone Crisis management: Daily meeting with supplier/customer/forwarder and evening meeting with PM syns (Middle East team), resolving critical issues including: 1） Supplier Shortage Crisis: due to CNY, factory’s limited capacity caused shortage. Escalated to expedite manufacturing and arranged air shipment to HK. 2）Customer demand change: Alibaba revised shipment to 3 separated data center, immediately inform vendors to separate packing based on updated request and re-pallet together at HK hub. Project Achievements: 1）50% cycle time reduction: slashed standard 60-90 days to 37 days(including CNY holidays), setting EMEA’s fastest deployment record. 2）Client Expansion: secured 200% procurement share growth in Europe(10%→30% for 2025) based on demonstrated operational excellence.

I love English and attend continuous study in SISU where I am the only one to pass TEM8 in the class. All scores of each semester were A+.

It's a pity that I didn't get satisfied score and I really didn't realize how important the college is at that time. But I passed all examinations and also learned English by myself.