Sadie

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Summary

92% Candidate brings extensive experience in community management, digital engagement, and social media strategy with a focus on user interaction, particularly within Apple and California Academy of Sciences. Met 6/7 criteria - Lacks direct evidence of data analysis capabilities. 1, Community Growth & Operation Experience (User Acquisition, Retention, Activity Enhancement) Evidence provided from roles focused on digital engagement (California Academy of Sciences) and ongoing responsibilities in building user-focused community strategies during tenure at Apple indicate significant experience in community growth and operations. 2, Familiarity with the US market (social media, user habits, cultural background) The candidate has been working in the US for several years in consumer-facing roles and possesses a clear understanding of the US audience through Apple and California Academy of Sciences roles. 3, Social Media Operation (Facebook, Instagram, TikTok, Discord, Reddit, etc.) The candidate's previous roles as Social Strategy Lead and Manager at Apple involved overseeing social content strategies, clearly showcasing social media operation experience. 4, Content Creation & Management (able to plan community content and encourage users to participate in UGC content generation) Professional experience in social strategy and overseeing content management on platforms, particularly Apple Support Twitter, exhibits capabilities in content creation and user content participation. 5, Online & offline event planning and execution (event promotion, user recruitment, execution feedback optimization) The candidate's earlier experience in event management as an Independent Contractor and Interim Director of Operations provides additional evidence of capabilities in event planning and execution. 6, Data analysis capabilities (user behavior analysis, optimization of community strategies) The resume does not provide any evidence or direct inference of performing user behavior analysis or employing data-driven optimization of community strategies. 7, Must be located in San Francisco Bay Area The candidate is currently based in San Jose, California, which is part of the San Francisco Bay Area.

Work experience

  • Senior Manager, Digital Engagement & Community

    California Academy of Sciences
    2023.02-Current(3 years)
  • Social and Video Strategy Manager, AppleCare Digital

    Apple
    2021.10-2023.01(a year)
  • Social Strategy Lead, Apple Support

    Apple
    2019.05-2021.10(3 years)
  • Social Content Strategist, Apple Support Twitter

    Apple
    2017.11-2019.05(2 years)
  • Senior Technical Support Advisor

    Apple
    2013.06-2017.11(4 years)
  • Independent Contractor

    Nonprofit Administration and Event Planning
    2012.04-2013.06(a year)
    Establish program logistics and office systems for a new nonprofit, from research to implementation. Plan orientation events, process payments and provide student support for a UChicago program
  • Interim Director of Operations

    Newberger Hillel Center at the University of Chicago
    2010.10-2012.04(2 years)
  • Secretary

    CA Dept of Conservation, Division of Oil, Gas, and Geothermal
    2009.01-2010.08(2 years)
  • Head Coordinator

    Society and Culture Research Forum
    2009.01-2010.05(a year)
  • Office Assistant

    Law Office of Suzanne J. Shephard
    2008.05-2009.01(9 months)
  • Assistant Community Relations Manager

    Barnes & Noble
    2005.03-2008.08(4 years)

Educational experience

  • University of Chicago

    Master of Arts (MA), Social Sciences
    2010.01-2011.01(a year)
  • Sonoma State University

    BA, Anthropology Major, Global Studies Minor
    2008.01-2010.01(2 years)
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