Summary

Work experience

• Service Engineer

  DURAG USA

  2024.01-Current

  (3 years)

  Execute installation, troubleshooting, routine maintenance, and technical support for Continuous Emissions Monitoring Systems (CEMS) across various North American client sites. Deliver hands-on training and operational guidance to client personnel following system commissioning and deployment. Complete comprehensive service reports and ensure proper submission of all documentation to internal departments including accounting, engineering, quality assurance, and management, as well as to clients. Provide in-field technical assistance during EPA-mandated performance evaluations such as RATAs, ACAs, PS-11 certifications, and CGAs. Proactively identify opportunities for service agreements or equipment upgrades and communicate customer feedback or potential leads to the appropriate sales representatives. Show less
• Service Engineer

  envea™ Altech Environment U.S.A.

  2014.11-2023.12

  (9 years)

  Perform installation, maintenance, service, and technical support of Continuous Emissions Monitoring Systems (CEMS) throughout North America. Provide training for customer personnel after initial system installation and startup. Manage and control field inventory, tools, supplies, and technical documentation of the service calls. Prepare field service documentation in detail and complete forms for customers, as well as accounting, quality control, engineering, and management. Provide on-site support for EPA required quarterly/yearly tests and audits e.g., RATAs, ACAs, PS-11, and CGAs. Actively identify potential sales and service contract leads, communicate regularly with sales managers regarding such leads as well as customer satisfaction issues. Show less
• Technical Support Engineer

  PCME Inc.

  2013.06-2014.11

  (a year)
• Engineering Technician

  Eaton

  2011.01-2012.01

  (a year)

  Performed verification and validation on Eaton series protective relays. Written test scripts using the Omicron test suite for protective relays. Performed diagnostic and repairs on-field/engineering legacy products.
• Field Service Technician

  Mitsubishi Electric Power Products, Inc.

  2010.01-2011.01

  (a year)

  Assisted with testing of new ozone systems. Coordinated field visits with customers for preventive maintenance/service. Performed factory acceptance testing with customers. Conducted business with customers in a professional and timely manner.
• Managing Partner

  2006-2009 Meucci Communications Inc

  2006.03-2009.03

  (3 years)

  Oversaw the day-to-day operations of four Cricket cell phone retail stores with annual gross sales of two million dollars Managed monthly inventory levels of $50,000 worth of product Hired, trained and managed employee base Established and maintained computer networks for each location Handled and directed all areas of company startup
• Engineering Technician

  2004-2005 Renal Solutions Inc

  2004.09-2005.12

  (a year)

  Verified and validated of pre-production portable kidney dialysis machines Performed diagnostics and product testing Implemented hardware/software upgrades
• Electronic Technician

  Bombardier Transportation

  1998.07-2004.06

  (6 years)

  Performed electrical and electronic tests on People Mover and Mass Transit projects Consulted with engineering to resolve testing problems, such as product and system malfunctions Participated in weekly meetings to exchange information and test results with engineering Operated and maintained proprietary automated test equipment Performed component-level diagnosis and repair on printed circuit boards as well as electrical/electronic sub-assemblies
• Field Service Technician

  Turbine Control Service Associates

  1997.01-1998.01

  (a year)

  Performed system upgrades and repaired the Westinghouse Voltage Regulator. Assisted in planning and execution of system startups Monitored controls and instruments and recorded data
• Lead Technician

  Shamrock Environmental

  1995.01-1997.01

  (2 years)

  Responsible for technical support on Duquesne Light's CEMS equipment. Coordinated quarterly testing with Plant personnel and generated technical reports Maintained inventory and parts control for CEMS equipment

Educational experience

• ATI Technical Institute

  A.S, Electronic Engineering Technology