Work experience

• IT Business Analyst & Pre-Sales Specialist

  Datacaraka Solusindo, PT

  2021.04-Current

  (4 years)

  (4 years 5 months) Business Analyst : - Conducted requirement gathering through workshops and interviews, translating findings into detailed BRD/FSD documentation. - Created process models, workflow diagrams, and UML use cases to align business expectations with technical solutions. - Collaborated closely with developers and QA teams to ensure seamless delivery and timely resolution of issues. - Led test planning and execution for Unit Test, SIT, and UAT, ensuring solution quality and business alignment. - Utilized Power BI to deliver dashboards and insights for internal and client- facing reporting. - Acted as Project Manager in two key projects, overseeing scope, schedule, and stakeholder coordination. Key Achievements : - Delivered successful implementations for high-profile clients such as Bank Indonesia, OJK, and major pharma firms. - Consistently met documentation and delivery deadlines, ensuring smooth handoffs between teams. Pre-Sales Specialist : - Collected and translated client needs into solution proposals and business requirement outlines. - Built interactive mockups using Balsamiq and prepared project timelines via Microsoft Project. - Supported sales cycles by delivering technical demos and answering solution-related queries. - Conducted live application presentations to prospective clients. Key Achievements : - Secured multiple strategic projects by effectively communicating technical value. - Created reusable pre-sales materials that enhanced client understanding and reduced sales cycles.
• HRIS Functional Analyst

  PT Klola Indonesia

  2017.02-2021.03

  (4 years)

  (4 years 2 months) - Analyzed HR workflows and business requirements to customize HRIS configurations. - Designed system architecture and data flow using UML and ER diagrams. - Prepared test cases and conducted Unit Testing, UAT, and user training sessions. - Delivered post-implementation support and collaborated with developers for issue resolution. Key Achievements : - Enabled high user adoption through structured training and hands-on testing. - Enhanced HR operations by aligning digital solutions with HR needs.
• Team Leader (event)

  PT. Gelatik Supra

  2016.05-2017.01

  (9 months)

  - Led sales strategy execution and team performance tracking. - Designed marketing promotions using sales data insights. - Conducted inventory forecasting and managed supply levels. - Reported weekly KPIs and mentored new sales staff. Key Achievement: - Increased sales by 20% in six months through improved campaign targeting and data use.
• Management Development Program

  Indomaret Group

  2015.05-2016.05

  (a year)

  (1 year 1 month) - Participated in a rotational training program across sales, operations, and logistics. - Conducted market research and developed region-specific sales initiatives. - Managed inventory processes and mentored branch managers on operational best practices. Achievement: - Launched a regional sales program that boosted store revenue and performance.

Educational experience

• Universitas Pembangunan Nasional Veteran Jawa Timur

  Management Information Systems, General

  2010.01-2015.01

  (5 years)

Certificates