Rhiannon

Greater BostonNationality United States
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Work experience

  • Associate Director, Higher Education Relations

    QuestBridge
    2023.07-Current(2 years)
  • Associate Director of Admissions, Diversity & Access

    Tufts University
    2021.08-2023.06(2 years)
    Oversee units diversity and access portfolio, creating repeatable and reusable tactics for driving engagement within student populations which have been historically underrepresented within higher education, with a specific focus on BIPOC, first generation, and low-income students. Oversight includes high-impact partnerships across the University and the field of education, creation of scalable guidance and best practices for the broader team to use with their partners & students, communication strategy and content creation, and student employment and leadership development. Leverage warmth, empathy, collaborative mindset, and adaptability to cultivate meaningful, trusting relationships with key partners (including university leadership, campus resource center staff, vendors, teammates, and counselors & advisors within community-based organizations, secondary schools, and other higher education institutions). Serve as a member of the units management team: directly supervise full-time professionals, support hiring process for open roles, develop and deliver staff-wide trainings, contribute to process improvement, chair selection committees. Manage a traditional multi-state admissions territory, supporting a variety of constituents through a range of modalities, providing direct customer service, thoughtfully reviewing applications and making recommendations for admission, and representing the University in myriad settings.
  • Senior Assistant Director of Admissions, Multicultural Recruitment

    Northeastern University
    2018.11-2021.08(3 years)
    •Provide strategic direction and leadership to recruitment activities designed to increase the enrollment and retention of underrepresented student populations, particularly students of color •Found and manage units first Diversity & Inclusion Function Group, ensuring that DEIB principles are prioritized throughout the entire admissions cycle, not just during recruitment•Envision and bring to life the Universitys first cohort of Student Diversity and Access Fellows; Provide direct oversight for each stage of implementation, from proposing and advocating for buy-in and budget, to designing a bias-mitigating hiring process and managing onboarding and training, through directly supervising and leading the inaugural 18-person team •Develop and cultivate meaningful external relationships and partnerships with local and national college access organizations, secondary schools, and professional networks; regularly attend and present at regional and national conferences (including NACACs 2019 Guiding the Way to Inclusion conference) •Analyze existing initiatives, benchmark Northeastern’s initiatives against best practices within the field, and propose and pilot new programs like the NU Experience Fall Fly-In •Guide recruitment team’s efforts to mindfully conduct recruitment travel, providing each territory manager with individualized recommendations and support while also providing team-wide trainings and workshops •Serve as Admissions Committee Chair and oversee the selection process for scholarship programs targeting underrepresented student populations, including the Ujima Global Leaders Program •Closely collaborate with other departments on campus, particularly the Office for Opportunity Scholarships and Outreach Programs and Northeastern’s cultural centers•Directly manage the recruitment, application evaluation, and selection process for applicants from Tennessee, the Dallas/Fort Worth area of Texas, and Southern California
  • Assistant Director of Undergraduate Admissions

    Northeastern University
    2016.08-2018.11(2 years)
    Advise and counsel students, parents, and counselors on the college search, application process, admissions decisions, and next steps for student success; place particular emphasis on the recruitment and enrollment of multicultural, first-generation, and underserved student populationsEvaluate applications from freshman and transfer applicants, conduct interviews, make recommendations for admission and scholarship decisions, and advocate for students in admissions committee Support the Torch Scholars Program (which seeks to enroll and support high-achieving first-generation students from diverse backgrounds) by recruiting applicants, serving on the scholarship selection committee, and mentoring current Torch ScholarsHelp plan and host successful on-campus, high-volume events and programs like Honors and Welcome Days, Torch Scholars Program Interview Days, pre-college summer programs, and the NU Experience Overnight for multicultural studentsServe on the Training and Professional Development Committee and as the Admissions Liaison for both University Orientation Programs and the Northeastern Explore Program (for undeclared students)Lead admissions support for the inaugural launch of the Universitys Pre-College programs, providing operational assistance, managing customer service aspects of the program, helping develop a schedule of co-curricular and social events, and providing on-campus support throughout the programs duration. Praised by Assistant VP of Enrollment Management for not only providing operational assistance with these programs, but also bringing significant energy and enthusiasm to the project. Assist in the Admissions Visitor Center by presenting high-energy information sessions, managing the visitor center lobby space, and facilitating the visitor experience for prospective students and familiesCo-facilitate a leadership seminar for first-year students through the Center for Student Involvements LEAD 360 Program
  • Admissions Counselor

    Northeastern University
    2015.09-2016.08(a year)
    Manage and recruit high-achieving high school students within a multi-state domestic territory to further University enrollment goalsRepresent Northeastern University on the road (at college fairs and in high school visits) and during on-campus events, including daily on-campus Visitor Center presentations, to increase interest in Northeastern and yield in admitted studentsEvaluate undergraduate applications (on average, sixty per day) and make recommendations for admission; evaluate special populations including early high school graduates and students with narrative transcriptsServe as Admissions Liaison for the Northeastern Explore Program (for undeclared students) Conduct interviews with prospective studentsAdvise and counsel students, parents, and counselors on the college search, application process, scholarships, and admissions decisions
  • Enrollment Service Advisor

    Boston University
    2014.10-2015.09(a year)
    Help prospective BU students successfully apply for undergraduate admission by fielding phone and email inquiries, processing and reviewing credentials, and counseling students, parents, and school officials on admissions and financial assistance. Provide customer service that is comprehensive, personal, and confidential. Assist current Boston University students by working at the FirstPoint counter, which provides one-stop-shopping registrar services including transcripts, course registration, student employment, and more.
  • Administrative Assistant

    Synergy Investments
    2014.08-2014.10(3 months)
    Represent one of Boston’s fastest-growing commercial real estate firms with poise and professionalismPerform administrative tasks including greeting visitors, answering phones, filing correspondence, managing calendars and contacts, maintaining lobby and common spaces, ordering supplies, processing invoices, and other projects
  • Resident Advisor (Summer Position)

    Governors Honors Program
    2012.06-2014.07(2 years)
    For three consecutive summers (2012, 2013, 2014) serve as supervisor, mentor, and advisor to 26 college-bound high school students, as well as provide supervision and programming for the entire 700-student population of a highly-selective summer enrichment program for high-achieving Georgia high school students Assist in training and mentorship of junior staffOversee and execute administrative tasks that require attention to detail, organization, responsibility, and flexibility
  • Admissions Scarlet Speaker

    Boston University
    2013.01-2014.05(a year)
    Present the Boston University Experience to prospective students and their families with energy and confidence in information sessions ranging from 10-200 people; answer challenging and in-depth questions confidently and comprehensivelyCreate a positive experience for campus visitors by greeting students and families, managing crowds and traffic flow, and providing promotional materials and directions
  • Senior Health Educator

    Peer Health Exchange
    2011.09-2014.05(3 years)
    Teach a comprehensive health curriculum to underserved ninth grade students in Boston Public SchoolsEmphasize knowledge and skills on a variety of health topics, with particular focus on pregnancy and STI preventionBroaden knowledge of and interest in education and public health; sharpen classroom management, improvisation, and navigational skillsRecruit and train new volunteers
  • Staff Writer

    BU Culture Shock
    2011.02-2014.05(3 years)
    Write, format, and publish a weekly blog on a variety of topics for a college audience designed to underscore Dr. Howard Thurmans principle of common groundEdit copy and contentCommended by editors for my strong voice and ability to be both inclusive and uncompromising when discussing difficult subjects.
  • Capitol Hill Correspondent

    The Portsmouth Herald
    2012.08-2013.01(6 months)
    Provide boots-on-the-ground political coverage for a New England newspaper with a 10,000-person daily circulation, with several stories appearing on the front pageCover the 2012 Presidential, Senatorial, and Gubernatorial campaigns, both the Democratic and Republican National Conventions, and daily happenings on Capitol Hill

Educational experience

  • Boston University

    Journalism Major | Womens, Gender, & Sexuality Studies Minor bachelor of science
  • Northeastern University

    Higher Education/Higher Education Administration master of education - med
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