Work experience

• Account Executive

  ONE DIVERSIFIED AUDIO VISUAL CANADA LTD.

  2019.09-Current

  (6 years)

  Formerly operating as Advanced Presentation Products Inc. A full-service systems and media technology integration company. Quota attainment: 101% in 2017, 106% in 2018, 132% in 2019, 142% in 2020, 243% in 2021, 195% in 2022, 132% in 2023, and 125% for 2024. In-depth product demonstrations, growing existing accounts, responding to RFPs & RFIs, customer relationship management, forecasting accurate pipeline, new business development, and collaborating with our global team to win business with our global customers. Strategic Account Growth: Increased annual revenue generated by a Higher Education client by 260%, from $252,000 to $655,000 (including an increase in profit margin from 3% to 22%), during a two-year span, by qualifying the client’s buying behaviour and delivering on the method that best met it (in addition to building and leveraging strong relationships with the vendors to negotiate for better cost pricing). This strategy allowed the client to move through their projects more quickly and efficiently which resulted in an increased share of wallet for Diversified in addition to improved profit margins. $50,000 Remote Collaboration Project: Improved remote collaboration, training, and communication by 100%, during a 1-month sales cycle, by designing, implementing, and training the client on a Smart Interactive Display, an all-in-one video production system, and a video conferencing technology platform. This integration project allowed the client to efficiently work with their HQ in Germany to troubleshoot their products, communicate design revisions, save on travel costs, and train their clients remotely from their showroom which has led to increased sales for them. • $250,000 Collaboration project delivered to client’s flagship 12th floor: Doubled the productivity and efficacy of the client’s ability to collaborate on research and presentation projects, during a 2-month sales cycle, by designing, implementing, and training their users on the use of Interactive Flat Panels, easy to use video conferencing platforms, Collaborative software, and Smart displays. This solution allowed their research and operations team to move quicker through their processes with fewer meetings required and fewer misunderstandings as they executed on their projects.
• Inside Enterprise Sales

  Softchoice

  2016.11-2019.09

  (3 years)

  (2 years 11 months)
• Senior Account Manager

  Softchoice

  2011.01-2013.11

  (3 years)

  An Information Technology company that sells the full suite of hardware and software solutions, in addition to managed services and other professional services. Quota attainment: 150% in 2011, 105% in 2012, 91% by November in 2013 New business development, account management, sales presentations, customer relationship management, co-selling with Subject Matter Experts, and forecasting accurate sales. $3,000,000 Global Microsoft Agreement: Reduced the client’s global 3-year spend on Microsoft licensing by $650,000, in a 5-month sales cycle, by implementing a Global Microsoft Enterprise Agreement that would amalgamate all their disparate locations under one license agreement. This initiative allowed their offices to purchase Microsoft licenses at a significant volume discount, with the capability of easily deploying their licenses with only the need to True-Up their payments at the end of the year, allowing them more operational flexibility and price predictability. $240,000 Canada Wide Managed Services Contract: Reduced operational downtime of client’s end user technical support by 600%, from 2.5~ hours to 25~ minutes, in a 1-year sales cycle, by first building out a foundational standards list of their equipment and processes, and then implementing a remote Help Desk solution with online ticketing and staged escalation points. The Help Desk allowed the client’s employees to move through technical issues swiftly which included pre-imaged, standardized, replacement laptops and other technology equipment if theirs was no longer functional. $400,000 Disaster Recovery Project: Reduced client’s business risk from 2 days of loss to a Recovery Time Objective of 4 hours, in a 4-month sales cycle, by designing a DR solution that included HP servers that were virtualized using VMware and Microsoft, a NetApp SAN at both the client location and an off-site DR location, Cisco networking, deduplication and backup software.
• Business Solutions Consultant

  ROGERS GLOBAL WIRELESS.

  2008.10-2011.01

  (2 years)

  New business development, on site consultations, sales presentations, customer relationship management, and forecasting accurate sales. Quota Attainment: 90% in 2009, 97% in 2010. $235,000 Account Retention & Management: Managed and retained one of Global Wireless’ largest clients as they were threatening to leave (due to the competition offering much better pricing) by first seeking to understand their concerns, establishing a common ground of where both parties would like to be, speaking to the value that Rogers offers (namely GSM phones at the time when the competition was mainly CDMA), as well as the reliability of the network that they agreed was dependable. The client agreed to stay, and Global Wireless agreed to offer a goodwill price decrease that was still higher than the competitor’s price.

Educational experience

• SHERIDAN COLLEGE

  Honours Ontario College Diploma in Advertising

  2005.01-2007.01

  (2 years)
• Sheridan College

  Advertising

  2005.01-2007.01

  (2 years)

Languages

Certificates