Work experience

• English trainer (cambridge english a1-c2

  Caledonia English Centre, Spain

  2020.07-2025.04

  (5 years)

  • Designed and delivered tailored Business English programs for local enterprises and professionals • Successfully implemented exam-specific methodologies, contributing to a 95% pass rate
• Medical/Business English Trainer

  Traditional Chinese Medicine Hospital

  2018.12-2020.01

  (a year)

  • Developed Medical English curriculum aligned with international healthcare communication standards • Conducted weekly English communication classes and workshops preparing staff for international medical conferences and collaborations
• Medical/Business English Trainer

  Taipei City Hospital Ren Ai Branch

  2016.03-2018.11

  (3 years)

  • Delivered weekly English communication classes to medical staff while updating training modules to reflect current global public speaking and presentation best practices • Tailored curriculum content to meet specific professional contexts including surgical communication and patient relations
• Substitute English Teacher (AP, TOEFL, IELTS)

  The Affiliated H.S. of Peking University

  2015.03-2016.01

  (a year)

  • Delivered English course instruction for grades 8-12 • Provided comprehensive exam preparation support, utilizing effective teaching methodologies to improve understanding and retention of key concepts
• Business English Trainer

  IBM Customer Service Center

  2009.02-2015.01

  (6 years)

  • Led executive training in Business English and intercultural competence for cross-border marketing and sales teams (300+ employees) • Designed executive training modules in Global Client Relations, Technical Communication, and Cross-Border Team Collaboration • Conducted workshops on collaborative communication, and technical writing (whitepaper, user guide, and quick start guide development)
• Business English Trainer

  Trend Micro Inc.

  2002.03-2009.01

  (7 years)

  • Designed and delivered comprehensive training programs for international sales teams, significantly improving their business communication and negotiation strategies • Led interactive workshops to cultivate stronger public speaking, and cross-cultural communication skills across diverse groups • Facilitated skill-building sessions in collaborative communication and technical writing, enabling teams to produce high-quality documentation including white papers, user guides, and quick start guides

Educational experience

• Minnesota State University, Mankato, MN, USA

  Multidisciplinary Studies (TESOL & Technology Education)

  1998.09-2001.05

  (3 years)

  Master of Science
• Minnesota State University, Mankato, MN, USA

  International Business

  1993.03-1997.05

  (4 years)

  Bachelor of Science

Languages

Certificates

Skills