Experienced Business and Operations Analyst. Business operations, planning and control analyst with substantial management experience and expertise in strategic analysis, business process development and management, and project management. Summary of skills include: • Demonstrated skills in both leadership and communication by leading and managing teams, liaising between internal groups and clients, and delivering business results • Delivered significant business results through the formulation and improvement of internal business processes, which resulted to better documentation, reduced idle times and enhanced security for projects handled • Made strategic analyses that resulted to better business process management by establishing effective control measures and contingencies while minimizing redundancies • Wrote operational/technical manuals and guidelines for multifunctional teams and personnel