RAJA ARIFF PUTRA

Customer Support Manager
MaleBD ManagerLive in MalaysiaNationality
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Work experience

  • Customer Support Manager

    Leonardo Malaysia
    2024.08-Current(a year)
    Designed and implemented strategic business and financial models for diverse organizations, enhancing market positioning and operational efficiency. Provided in-depth financial analysis and recommendations, resulting in increased profitability and stakeholder satisfaction. Spearheaded digital transformation initiatives, integrating Business Intelligence (BI) tools to streamline reporting and decision-making processes.
  • Freelance Consultant

    Asia AeroTechnic (AAT)
    2023.02-Current(3 years)
    Freelance Reference Available Upon Request Contributed to cost-efficient maintenance strategies, focusing on long-term asset sustainability. Managed financial aspects of large-scale modification projects, ensuring budget adherence and resource optimization. Developed statistical analyses to forecast maintenance trends and inform strategic decisions.
  • Business Development and Marketing, Senior Executive

    Asia AeroTecQatar Airways hnic
    2019.10-2022.11(3 years)
    Work Experience Lead financial planning and budgeting processes for helicopter maintenance projects, aligning resources with business objectives. Partner with stakeholders to deliver customer-centric financial solutions and ensure robust credit recovery processes. Oversee logistics and operational efficiency, driving cost optimization across services. Provide actionable financial insights to support strategic decision-making for hangar maintenance projects, including AW139 4-year inspections. Champion the adoption of advanced tools for financial reporting and predictive analytics in project management.
  • Aircraft Technician

    Qatar Airways
    2016.12-2019.05(3 years)
    Optimized maintenance budgets and enhanced financial reporting accuracy for wide-body and narrow-body fleets. Collaborated with cross-functional teams to drive efficiency in financial planning and resource allocation. Delivered insights to senior leadership on financial performance and strategic opportunities within the maintenance division.
  • Aircraft Technician

    Malaysia Airlines
    2010.08-2016.12(6 years)

Educational experience

  • University of West Scotland

    master's in business administration
    2017.01-2019.01(2 years)
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