7 years 4 months (3 years 11 months) • Handling imports and export shipments from A to Z • Arranging transport with carriers. • Customer Invoice issuing • Contact with existing customers, shipping companies, carriers, and customs. • Perform other duties as assigned including but limited to administrative tasks within the office • Assisting Quality team for the yearly audit, like Skal, API, BRC •Assisting sales team to check the local EU custom regulation, mainly for import regulation from third countries. • Monitoring UK shipments to be delivered on time including looking UK local warehouse, contacting UK customs for some import regulation, checking HS, etc 职位:Customer Service Representative (3 years 6 months) Answering incoming calls / emails from customers, vendors, warehouses and sales team Process sales and blank orders Execute and manage POs Data entry and inventory management Sales invoicing Routing the shipment Product sample coordination and distribution Perform other duties as assigned including, but limited to administrative tasks within the office

Checking and process customer order in the SAP system , including inbound and outbound As a coordinator for customer`s requirements and local warehouse operation Responsible for import and export customs clearance, transit within/outside EU including confirming ETA , HS code, concluding all relevant customs documents, and transportation arrangement , creating inbound in the SAP system. Transport planning within EU by working company such as VCK, Evergreen. Work closely with internal and external customs clearance company