Work experience

• ADMINISTRATIVE OFFICER

  Arab Emirates

  2023.08-Current

  (2 years)

  • Led all office administrative activities resulting in efficient daily office operations • Managed office administrative activities • Oversaw procurement of external vendors, planning of events, and development of office layout and seating charts • Implemented tracking system supplies and deliveries • Maintained attendance, Annual leave tracker, and sick leave tracker • Scheduled daily driver coordination with drop and pick up schedule • Maintained the ZOHO system • Followed up with vendors and clients daily • Handled petty cash, expense report, Bank Reconciliation, Credit card statement report • Purchasing tasks for clients and office.
• DEVELOPMENT OFFICER

  LAND COMMISSIONER'S DEPARTMENT

  2019.07-2023.07

  (4 years)

  • The duties were related to the key responsibility of the Department to settle the state land and affiliated resources • Managed data analysis report creation • Oversaw system administration(Installation, configuration, Office system Maintenance) • Monitored monthly progress of the department • Provided IT support.
• TEAM LEADER

  AEGIS PRIVATE LIMITED

  2016.10-2018.11

  (2 years)

  • Ensure the processing of tasks and team development. • Take charge of running and managing the process. • Set daily targets for all agents. • Schedule and organize shift patterns for team members. • Monitor all calls to ensure adherence to procedures and quality standards. • Conduct regular performance reviews of call center agents and organize training for those who underperform.
• FRONT OFFICE COORDINATOR

  OOREDO TELECOME SERVICES

  2013.01-2016.08

  (4 years)

  • I provided customer relations support and assisted the office managers. • Responsible for handling day-to-day tasks and administrative duties in the office. • Provided administrative support to executives in a fast-paced consulting firm. • Managed calendars, and travel arrangements, and coordinated meetings and events. • Developed and implemented office policies and procedures to streamline operations. Customer relations team and supported the Office Managers • Responsible for the day-to-day tasks and administrative duties of the office • Provided administrative support to executives in a fast-paced consulting firm • Managed calendars and travel arrangements, and coordinated meetings and events • Developed and implemented office policies and procedures to streamline operations.
• CUSTOMER SERVICE ASSOCIATE

  VELAN INFO SERVICES

  2012.02-2013.05

  (a year)

  • Was part of the BPO team and was responsible for leading a team that assisted US customers with Pay-day loan facilities. • Established an environment focused on trust, open communication, creative thinking, and cohesive teamwork." • Provided the team with a vision of the projective options • Maintained healthy group dynamics • Provided the status reporting team activities against the plans and schedules.

Educational experience

• Bharathiar University

  BACHELOR OF COMPUTER APPLICATIONS

  2008.07-2011.11

  (3 years)

  NA

Languages