In my role, I am responsible for contacting and finalizing sales deals, conducting weekly reviews of business on the books, and issuing detailed forecasts for catering and room occupancy. I also manage attendance tracking, oversee the ordering of departmental stationery, and assist the Director with various administrative tasks. Additionally, I handle sales inquiries and successfully finalize business agreements, ensuring a streamlined and efficient sales process. With over 11 years of experience across three diverse industries—Banking, Apparel, and currently the Hotel Industry—I have developed a specialization in Customer Service, Sales, Front Office Management, Cash Handling, and Documentation & Administration. Leveraging my comprehensive background and the skills acquired from these sectors, I am eager to contribute my knowledge, efforts, and insights to the advancement of the organization I join.

In my position, I am responsible for systemizing and following up on Sales requests, ensuring timely documentation of Client Sales invoices and compiling of Daily Sales Summaries for Representatives. I also categorize and systemize Sales targets as well as issue Sales Quotas to the Sales Team, thereby enhancing operational efficiency and driving performance across the department.

In my capacity as Team Leader, I manage the data entry of credit card applications, which includes inputting data and auditing the accuracy of entered information within the system. I am also responsible for reviewing and submitting my team’s attendance, as well as providing end-of-day reports to my immediate supervisor, ensuring accurate tracking of performance and operational effectiveness.

I have extensive experience in direct sales, including canvassing for new bank accounts and fixed deposits, as well as leasing and housing sales. Following this, I transitioned to the role of Documentation Officer for leasing and housing facilities, where I effectively managed multiple tasks, including cheque clearing, front office management, customer service, and cashier responsibilities. This diverse background has equipped me with a comprehensive understanding of both sales and operational processes.

Diploma

Diploma