•Manage sales for the CARE business to maximise renewal rates. Drive and deliver profitable annuity business growth. •Develop and leverage key customer relationships, negotiate renewal and advanced support services deals and business terms to closure.•Helping our customers maximise value out of Nokia software products and leverage it to increase references and use cases for Nokia Software•Define and implement upgrade strategy for Nokia installed base •Upsell & cross-sell of new CARE services opportunities. e.g. Increase SLA, onsite engineer, upgrade, training, etc.•Develop tailor-made engagement activities to suit with each customer. e.g. annuity CARE, drive upgrade, pulse survey, lifecycle management/ Software roadmap, etc.

Enterprise Software SalesEnterprise Asset Management, Asset Performance Management, Workforce ManagementDevelop sales plans, strategies, and final presentations designed to enhance revenue growth and meet customer needs.Analyze customers needs and recommend solution that best meets the customers requirements.Maintain regular contact with customers to ensure satisfaction. Remain knowledgeable of organizations products/services to facilitate sales efforts

Drive, nurturing and support existing on-premise customer moving to QAD Cloud ERP solution Introduce QAD new version (Channel Island) and additional modules that can address unique challenges in customer industry, improve operation and suggest way to manage technology disruption. (Automation Solution, Supplier portal, Enterprise Assets Management).Account plan, Territory plan: Drive deeper customer engagementInstall based management, Nurturing customer moving to CloudMA renewalMarketing

Accountability for the end to end sales and implementation process to ensure successful delivery of dealsWork with Samsung B2B sales team and channel partners to achieve business planStrengthen the channels and improve the processes through continuous developmentCreate promotion campaign for several product models to support Operator for boost up and achieve sales target.Coordinate with Samsung B2C several departments (e.g. Sales, Marketing, Accounting, Retail, Legal, Logistic, etc.) to avoid conflict of interest.Forecast, Plan, Order, and Delivery – using Salesforce.comConduct pipeline review weekly | Business review quarterly (QBR)Qualify leads and build a pipeline of opportunities Lead the project sales approach to vertical partners and targeted clients and deliver against sales targetMaximize growth opportunity from existing partners ensuring plans and activities are in place to meet projections and create contingency plans to address any challengesBuilding partnerships with ISV (independent software vendor) to develop business solution

Division:Oracle Customer Services DepartmentDuties: Selling the value of Support to a designated territory of enterprise customers Timely renewing Premier Support contracts as well as remove deal obstacles tomaximizing Maintenance Bookings and Revenue (avoiding risk of backlog) Support deal execution as needed, including education of customers’procurement, user and legal groups, in regards to a Maintenance Contractand Support policy Identifying and working with customer’s key stakeholders that play animportant role for assigned territories and has in-depth market knowledge andnetworks with customers and partners Internal and external presentations (Support Orientation) on the value ofSupport and competitive positioning through maintaining an understandingand awareness of Oracle’s support service strategies Third-party vendor protection and competitive positioning Partner Management, conflict management107.48% FY16 Achievement against sales quota116% FY15 Achievement against sales quota

Duties: Selling Oracle License, Service Man-days ,Implementation, and training to SIand ISV Vendors (DB, Application Server and BI) Account Plan: Develop intensive business and marketing plan with eachpartner (individually). E.g. Product update, lead generation, Forecast review Channel Partner Management, conflict management