
Pacharaporn
Senior HR Manager
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Work experience
Senior HR Manager
CREA Co. Ltd.2024.02-Current(2 years)marketing. HR Operations • Recruitment and selection • Onboarding/Offboarding • Compensation and benefits for four entities in Thailand, Singapore, and Malaysia • Performance management • Employee relations/ welfare • HR policy/process development General Administration • Company documents management • Building & maintenance • Facility management • Stationery inventory / purchasing • Immigration services to Expat employee (20% of total employee)HR Advisor APAC
Exter Asia Pacific, Ltd., A food ingredient manufacturer2023.07-2024.01(7 months)Develop relationships with all levels of Management within the business units across the region/globally Lead complex and/or sensitive day-to-day people issues Act as the point of contact within the business units for all people related issues Act as a trusted HR advisor to the local Management team in the Netherlands, Thailand, China, and Indonesia Partner with managers and senior leaders to determine current and future staffing needs Partner with hiring managers in the recruitment, selection and onboarding process Support the performance management cycle Actively participate in the talent review process Identify individual and team development needs and facilitate development activities in cooperation with managers Run the monthly payroll process for Thailand entities Support and manage managers and employees on all types of leave requests and absenteeism Advise and coach managers on all employee relations matters; Deal with all related authorities for example Department of Labor, Social Security Office and Department of immigration etc. and update the related regulations; Provide legal advice. Key Success Successfully launched employee handbook with latest regulation of labour law update Filled 7 urgent vacancies within four months Fully utilized Humatrix, the new HRIS platform, for all aspect of human resources management Revised allowance policies for the factory to motivate employee to have better performance.Human Resources and Administration Manager
SCL Nishimura & Asahi Limited, an amalgamated law firm between Siam2018.03-2022.12(5 years)City Law Group and Nishimura & Asahi Human Resources Develop and implement corporate HR strategies, policies, and initiatives aligned with the overall business strategy for the firm before and after its amalgamation Process monthly payroll and submit reports such as PND1, PND1 Kor, Social Security Fund, Compensation Fund, and Provident Fund Prepare relevant documents for visa and work permit application of Expatriates Manage the recruitment and selection process Define training needs to apply and monitor training programs. Oversee and manage a performance appraisal system Ensure legal compliance throughout human resources management Report to management and provide decision support through HR metrics such as time attendance, timesheet record, headcount, expenses, etc. Bridge management and employee relations by addressing demands, grievances or other issues for further solving Organized annual internship program Supervise ten staff in HR, GA, and IT Other duties as necessary and related Key Success Successfully harmonized the two entities with low turnover rate and high employee’s satisfaction after the amalgamation in 2021. Supported management to have a successful business integration with the firm’s new partnership in 2020. Transformed payroll system from excel sheet to a payroll software in 2018 Go Live Workday platform for recruitment and employee database module Administration Oversee office management activities such as annual meetings, anniversary, seminar & workshop, staff party, annual outing, big cleaning, evacuation drill, and etc Plan and coordinate administrative / purchasing policies and procedures Negotiate and review agreements such as lease, sub-lease, parking rental, club membership, document inventory, as well as goods & services Monitor stock of stationery, IT equipment, canteen supplies, uniforms, other goods & services, etc. Ensure to comply with building management’s rule & regulation activities (events, renovations etc.) Oversee administrative office staff in maintaining files and centralize documents and databases Other duties as necessary and related Key Success Successful relocated office from Sathorn to Ploenchit area within the given amalgamation timeline Operational Development and IT Oversee IT system and report IT operation to the head quarter regularly Be a team member to set up a new management software named 3E and support to upgrade it from local production to global production Ensure the smooth and adequate flow of information within the company to facilitate business operations Key Success Be one of the key working team members to successful implemented 3E, the new ERP (3 phrases out of 4 phrases) replacing the old timesheet system named JS1. PC Foods Center is a frozen food manufacturer in Nonthaburi, the major supplier of P Mart Superstore, a well-known frozen food wholesaler in the North and North East Region.Sales Manager - Food Service and Export
PC Foods Center2016.10-2017.02(5 months)Responsible for sales and margin of customers in Food Service and Export segment according to company’s target through effective sales planning and budgeting Develop sales strategies for sales representatives to deliver expected outcome Approach and closely work with Key Account customers in each customer group Setting sales and marketing policy, quality procedure, as well as work instruction for sales and marketing team Work with R&D team to develop new products and OEM per customer’s requirement. Supervise Sales Administration team to work effectively and create minimal documentation error Maintain and develop high level of customer satisfaction by well handling with customer’s complaint, feedback, and provide solution Department representative to be a working team for new system implementation, Oracle, in area of sales Key Success Successfully launched the first export shipment of the company to Laos in January 2017 and the second one in April 2017 Siam Makro Public Company Limited, a leading wholesale provider of food and non food products, and value-added services to the hospitality and food service industry nation-wide.Customer Development Manager
Makro Samsen Branch2016.01-2016.09(9 months)Plan, organize, and develop customer status by understanding customer demands to identify the business opportunity Improve top and bottom line by customer group Coach Customer Development team to work effectively by ensuring the implementation of customer smart approach and relationship building with customers Execute the customer marketing and category plan by customer group and feedback about customers’ demand to operation team Approach key account member and high potential customers in catchment area Build and leverage strategic plans to attain sustainable growth and advantage by building customer loyalty Develop and execute strategies, in line with the overall corporate and store objectives, to improve customer base, retention and growth on all areas of key customer variables Develop strategies in the efficient handling of customer complaints, feedback and provide solutions Develop effective sales strategies and work with Sales Representatives to achieve sales target over 2 billion Baht per yearDivision Assistant
Siam Makro Pcl (HeadOffice)2012.01-2015.01(3 years)Perform support to Senior Director - Commercial Food Service (Portugal) , Associate Director – Commercial Dry Food (Thai), and Associate Director – Commercial Non Food (Thai), Associate Director – Bakery (Thai) Provide Expat and his/her family support in term of visa and work permit, 90 days report, and official & legal documents Co-ordinate with key suppliers in term of trading term and business processes Plan and control budget for department’s travelling and CAPEX Provide one stop service for travelling arrangement to all of the departments mentioned above Manage stationery by ordering, monitoring, and controlling the usage. Coordinate for projects such as sustainability projects to control facility cost such as electricity, water, and paper. Communication center to distribute business and organization news, policies, announcements, etc. Generate PR in Oracle System and request payment for the department's expenses. Support company’s events. Organize the department's activities such as team building, thank you and recognition events.Admin Specialist / Departments Secretary
a manufacturer2001.01-2012.01(11 years)of integrated circuit (IC) “Best Employer in Asia 2005 and 2001” and Best Employer in Thailand 2009. The company is now operated under Infeneon Technologies. Personal assistant to Directors in HR, IT, Quality, and Logistics Manage and plan budget, as well as, control department fix assets Coordinate with government sectors on company’s matters and projects Organize company events such as customer audit, plant visit, and special cerebration Coordinate with communication team in US on plant articles and news Handle internal communication such as quarterly meeting, suggestion box, and translate corporate announcements into Thai language Handle publication such as internal magazine, company profile production, and other publication project Stationery management Monitor and supervise receptionists Appointed Recreation Committee in 2005 Organize recreation company activities such as New Year Party, Sport Day, Songkarn Day, etc to boost up employee morale. Languages Very good at reading and writing. With reference to TOEIC Score Report, 815 It shows that I am able to ... Read most factual material of a non-technical nature Be much more proficient at reading materials on a familiar topic Separate the main ideas and details, from the lesser ideas Read and write standard reports, training manuals and technical manuals Get a general sense of both the main and subsidiary ideas of most material Good at speaking and listening. I am able to understand... Most routine social demands Conversation on work requirement Everyday personal and job related areas Well-known current events Instruction and direction Follow main points of discussion or speech
Educational experience
Srinakharinwirot Prasanmitr University, Bangkok
Geography, Minor: English1996.01-2000.01(4 years)
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