Work experience

• Management of Indonesian Market - Ecommerce Platform

  LWE

  2024.04-2024.12

  (9 months)

  Responsibilities of overseeing a group of people, platforms to achieve goals. Organize, direct, and control activities. To ensure that employees are motivated and working toward shared objectives. Develop, implement ecommerce strategy to improve website performance.
• Team Leader - Ecommerce Platform

  Smart Win Technology Inc

  2023.02-2024.05

  (a year)

  Ability to multitask and meet deadlines while maintaining attention to detail. Work closely with own teams to provide updated content platforms. Inspecting, understanding customer behaviour and analyzing sales report. Develop, implement ecommerce strategy to improve website performance.
• Unit Head Customer Services

  J-BEAM SDN BHD

  2018.12-2020.02

  (a year)

  Train new customer services agents. Develop customer satisfication goals and coordinate with the team. Supervising the daily operations of the customer service department. Making weekly and monthly report and surveys.
• Senior Project Executive

  INFINATE RESOURCES SDN BHD

  2017.07-2018.12

  (a year)

  Monitoring the implementation of production on sales and service, as well as in cooperation with the production manager to improve customer satisfaction. To attend project meetings. Involve in overall project planning from inception to completion stage.
• Sales Executive

  MDEZIYN PRODUCTIONS SDN BHD

  2015.11-2017.07

  (2 years)

  Aim to maximise profits through developing sales strategies that match customer requirements and by promoting products, services and ideas.
• Sales Executive

  AXXION BUILDERS SDN BHD

  2012.09-2015.11

  (3 years)

  Acheive sales goals set by the management and to faster meaningful relationship with both existing and prospective clients. Maintain quality service by establishing and enforcing organization standards.
• Sales Executive Staff

  THE SIGNAGE UNIVERSE SDN BHD

  2010.11-2012.08

  (2 years)

  Maintains relationship with clients by providing support, information and guidance. Contribute to team effort by accomplishing related result as needed.

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