Work experience

• Customer Service Representative

  Mobil

  2023.01-2024.01

  (a year)

  Greeted customers, answered questions and assisted at the pump or inside the store Operated the cash register, processed cash and card transactions Monitored and authorised fuel pump transactions Restocked shelves, refrigerators and displays Maintained the cleanliness of the store Received deliveries and verified stock against invoices Promoted products and special deals to boost sales
• Accounts and Production Manager

  Fast Freight and Removal

  2021.01-2023.01

  (2 years)

  Managed accounts and oversaw production for sea and air freight services from Auckland to Samoa and other Pacific Islands Provided customer service support, handling inquiries and assisting clients with shipping needs Contributed to sales efforts and supported digital marketing campaigns Managed and updated website content Worked on expanding operations to attract customers Played a key role in building a small business that generated $8,000 to $10,000 in revenue every two weeks Assisted in developing additional income streams to grow the business Analysed operational processes and service usage to create strategies that reduced overall costs and improved efficiency
• Owner

  NZ2ARABIA Limited

  2021.01-2022.01

  (a year)

  Worked with New Zealand suppliers and manufacturers Communicated with overseas importers and sales representatives Coordinated with shipping and freight forwarding companies Collaborated with exporting mentors to strengthen trade practices and business operations Consulted with legal advisors and lawyers to ensure compliance with international trade regulations Contributed to the growth of NZ2ARABIA, a startup focused on sourcing and exporting New Zealand products to the Middle East and North Africa using B2B digital marketing strategies and solutions
• Sales and Delivery Coordinator | Digital Marketer

  Second Hand Furniture Dealership

  2019.01-2020.01

  (a year)

  Contributed to the operations of buying, selling, delivering, and storing second-hand furniture through various online platforms Gained valuable experience in customer service, budgeting, digital marketing, and furniture delivery Sold and assisted in selling over $75,000 worth of second-hand furniture on a casual basis

Educational experience

• University of Auckland

  International Business + Innovation and Entrepreneurship

  2020.07-2023.11

  (3 years)

  Bachelor of Commerce from The University of Auckland

Languages