Summary

Work experience

• Community Support Worker

  Milieu Family Services

  2026.05-Current

  · Participated in assessments, goal setting, and program planning, including creating and implementing individualized support plans · Planned and facilitated structured activities tailored to individual needs and abilities (i.e. teaching money management, cooking and safety) · Maintained health and safety standards and attended to psychical, emotional, and medical needs of the individuals · Provided written and/or verbal reports on individual activates and progress
• Sales Consultant

  Don Valley North Lexus

  2022.09-2024.11

  (2 years)

  · Built strong client relationships through active listening, personalized recommendations, and transparent communication · Collaborated with finance and insurance teams to develop mutually beneficial agreements · Increased dealership visibility through community engagement and social media outreach (Facebook, Instagram) · Delivered exceptional client service by educating customers on products and ensuring a luxury experience · Ranked Second Top Seller with an average of 25+ vehicles delivered monthly
• Counter Manager

  Clinique

  2019.03-2022.06

  (3 years)

  · Led and mentored an 8-member team to improve product knowledge, morale, and service quality · Drove a 25% sales increase by developing and managing a new Instagram page for product education and community engagement · Delivered client consultations, skincare guidance, and product recommendations · Executed action plans aligned with market calendars to achieve sales objectives · Maintained strong communication with leadership teams to ensure a safe and efficient environment
• Assistant Manager & Policy Advisor

  Waikato Ethnic Family Service Trust

  2018.01-2018.07

  (7 months)

  · Supported children, youth, and families facing barriers related to immigration, education, healthcare, and social services. · Provided direct youth support, including assistance with school adjustment, bullying concerns, and access to community resources · Assisted families in navigating complex systems while maintaining dignity, confidentiality and cultural awareness. · Provided transportation and advocacy to help families access essential services · Delivered educational sessions on New Zealand road laws and test preparation
• Parliamentary MP Support

  Parliamentary Services (Crown)

  2013.01-2017.11

  (5 years)

  · Served as a liaison between constituents and ministerial offices, providing case management and issue resolution · Advocated for constituents with government agencies such as Work & Income and Immigration New Zealand · Managed scheduling, document preparation, and administrative functions in a fast-paced political environment · Conducted community outreach, including canvassing, calls, and door-to-door engagement · Coordinated communication with ministerial offices to obtain clarifications and ensure timely responses

Educational experience

• Canadian Vocational Training Centre- Langley, BC

  Community Support Worker Certificate

  2025.06-2026.03

  (10 months)

  community support worker
• University Of Waikato- Hamilton, New Zealand

  Political Science & Sociology

  2013.01-2017.10

  (5 years)

  Political science and sociology

Certificates